Dedicated and motivated professional with strong communication, organizational, and relationship-building skills. Currently employed full-time with the City of Dallas Water Utilities while completing a teaching degree through East Texas State University. Highly dependable, skilled in community engagement, and committed to supporting student and family success. Demonstrates excellent time management and the ability to work effectively with diverse populations.
Overview
8
8
years of professional experience
Work History
Water Meter Reader
City of Dallas Water Utilities
01.2021 - Current
Accurately read and recorded 200–500 residential, commercial, and industrial meters per day using handheld digital systems.
Identified and reported hazardous conditions, code violations, and repair needs to ensure safety and proper meter functionality.
Performed minor meter box maintenance including cleaning, replacing covers, and inspecting meter components for accuracy.
Verified irregular readings, collaborated with staff on billing adjustments, and communicated effectively with customers and business owners.
Supported team efficiency by mentoring new staff on safety procedures and meter-reading accuracy, fostering a collaborative work environment.
Dock Worker
Serta
07.2021 - 01.2023
Loaded, unloaded, and sorted cargo for efficient weekly shipments.
Organized inventory and prepared pallets for seamless delivery and transportation.
Collaborated with team members to maintain safety, accuracy, and workflow efficiency.
Provided informal peer guidance during high-volume shifts, promoting teamwork and smooth operations.
Powder Coating & Belt Sanding Technician
K&N Engineering, Inc.
11.2020 - 07.2021
Prepared metal parts for coating and followed safety and quality procedures.
Ensured high-quality production through inspection and accurate workflow execution.
Coordinated with production teams to meet delivery and quality standards.
Demonstrated leadership by helping new team members understand quality standards and proper handling procedures.
Retail Sales Associate
Sprint
03.2018 - 03.2019
Assisted customers with purchases, device needs, and service solutions.
Explained promotions, programs, and product features, contributing to increased retention.
Delivered excellent customer service while helping customers navigate technology options.
Took initiative to guide team members on customer engagement strategies, supporting a positive store atmosphere.
Vice President – Data Strategy, Governance and Analytics Lead Analyst – Master Reference Data at CitiVice President – Data Strategy, Governance and Analytics Lead Analyst – Master Reference Data at Citi