Kimberly Tavarez
Brooklyn,NY
Summary
Compassionate and results-driven human services professional with extensive experience supporting diverse populations including individuals with disabilities, seniors, and individuals experiencing homelessness or crisis. Proven ability to provide trauma-informed, person-centered care through case management, educational support, and resource coordination. Skilled in developing individualized care and service plans, facilitating access to community resources, and advocating for vulnerable populations across various settings. Strong communication, crisis intervention, and documentation skills, with a consistent track record of empowering clients to achieve greater independence, stability, and quality of life.
Overview
5
5
years of professional experience
Work History
Case Manager
RiseBoro
Brooklyn, New York
06.2024 - Current
- Conducted needs assessments for older adults to identify physical, emotional, social, and financial support needs.
- Developed and monitored individualized care plans to promote independence, well-being, and quality of life.
- Connected seniors with appropriate community resources, including healthcare, transportation, meal programs, housing, and in-home services.
- Provided ongoing case management, including regular check-ins, reassessments, and crisis intervention as needed.
- Advocated for clients’ rights and coordinated with healthcare providers, social workers, family members, and service agencies.
- Assisted seniors in navigating Medicare, Medicaid, Social Security, and other entitlement programs.
- Maintained detailed case records and documentation in compliance with confidentiality, HIPAA, and program requirements.
- Facilitated support groups and educational workshops on aging-related topics such as fall prevention, chronic disease management, and elder abuse awareness.
- Promoted a safe, inclusive, and respectful environment for seniors of diverse backgrounds and abilities.
- Participated in interdisciplinary team meetings and community outreach to expand services and improve client outcomes.
Case Manager
DOCGO
Brooklyn, New York
11.2021 - 05.2024
- Conducted comprehensive intake assessments to determine client needs, barriers, and eligibility for services.
- Developed individualized service plans with measurable goals focused on housing stability, employment, health, and self-sufficiency.
- Provided crisis intervention, emotional support, and advocacy for individuals and families facing homelessness, trauma, or domestic violence.
- Connected clients with community resources, including housing programs, mental health services, substance abuse treatment, legal aid, and employment support.
- Maintained regular case management sessions to monitor progress, adjust goals, and encourage client accountability.
- Collaborated with shelter staff, social workers, healthcare providers, and outside agencies to ensure coordinated care.
- Documented all client interactions, progress notes, and service referrals in accordance with confidentiality and compliance standards.
- Facilitated life skills workshops on topics such as budgeting, job readiness, conflict resolution, and tenant rights.
- Supported clients through the housing search and application process, including assistance with documentation and landlord outreach.
- Participated in staff meetings, trainings, and case conferences to contribute to a trauma-informed, client-centered approach.
Paraprofessional
NYC Department of Education
Brooklyn, NY
09.2020 - 01.2022
- Provided one-on-one and small group support to students with disabilities, ensuring individualized instruction aligned with IEP goals.
- Assisted classroom teachers in adapting instructional materials and activities to meet diverse learning needs.
- Supported students with behavioral, emotional, and physical challenges, promoting a safe and inclusive learning environment.
- Facilitated communication between students and teachers using assistive technologies and alternative communication methods.
- Monitored and documented student progress, behavior, and participation, reporting observations to the special education team.
- Helped students with daily living skills, including feeding, toileting, mobility, and hygiene, as required.
- Reinforced positive behavior and implemented behavior intervention plans under the guidance of specialists.
- Supervised students during non-instructional times such as lunch, recess, and transitions between classes.
- Collaborated with teachers, therapists, and parents to support consistent strategies across settings.
- Ensured compliance with school policies and confidentiality protocols concerning
Education
Bachelor of Arts - Psychology
CUNY Queens College
Queens, NYSkills
- Client Support & Case Management
- Individualized service and care planning
- Crisis intervention and de-escalation
- Resource and referral coordination
- Needs assessment and intake interviews
- Advocacy for vulnerable populations
- Multidisciplinary collaboration
- regulatory compliance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Software
- Salesforce
- CARES
- Microsoft Teams
- Zoom
- Outlook
- Google Sheets
Timeline
Case Manager
RiseBoro
06.2024 - Current
Case Manager
DOCGO
11.2021 - 05.2024
Paraprofessional
NYC Department of Education
09.2020 - 01.2022
Bachelor of Arts - Psychology
CUNY Queens College
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