KIMBERLY TAYLOR
Bedford,OH
Summary
Dynamic Office Manager at Rushman Transportation with expertise in office operations and scheduling coordination. Proven track record in enhancing communication and client relationship management. Skilled in document management and time management, ensuring efficient workflows and exceptional service delivery.
Overview
26
26
years of professional experience
Work History
Office Manager
Rushman Transportation
Cleveland, OH
01.2023 - Current
- Handled payroll management and ensured accurate employee documentation.
- Oversaw, planned and supervised office operations.
- Handled communication through calls and emails efficiently.
- Coordinated scheduling to ensure resources were allocated efficiently.
Family Support Worker
Step Forward Lawn Care
Cleveland, OH
08.2018 - 12.2023
- Documented all client communications thoroughly to align with agency guidelines.
- Facilitated families in completing Head Start enrollment applications.
- Facilitated family access to essential services through partnership with local resources.
- Established partnerships with local daycares and schools for Head Start.
Paraprofessional/Attendance Clerk
Cleveland Metropolitan Schools
Cleveland, OH
08.2003 - 05.2018
- Created engaging classroom materials and visual aids to support lesson plans.
- Guided small group sessions to strengthen lesson goals.
- Collected, evaluated and stored documents securely in permanent records.
- Built positive relationships with school personnel and students.
- Instructed students about impacts linked to regular absenteeism.
- Tracked attendance metrics to highlight absentee trends.
Medical Receptionist
U.H. Internal Medicine Group of Cleveland
Orange, OH
10.1999 - 08.2003
- Copied insurance cards, ensured recording of crucial details and confirmed patient coverage for scheduled procedures.
- Directed incoming calls to the correct personnel via multi-line phone system.
- Entered insurance, demographics and health history into patient database.
- Kept waiting room neat by organizing items efficiently.
- Coordinated patient check-in and check-out processes to ensure smooth appointment flow.
Education
Bachelor of Arts - Business Administration And Management
Notre Dame College
Cleveland, OH12-2000
Skills
- Office operations
- Scheduling coordination
- Document management
- Customer service
- Communication skills
- Acquire new clients
- Coordinating events
- Time management
- Client relationship management
Timeline
Office Manager
Rushman Transportation
01.2023 - Current
Family Support Worker
Step Forward Lawn Care
08.2018 - 12.2023
Paraprofessional/Attendance Clerk
Cleveland Metropolitan Schools
08.2003 - 05.2018
Medical Receptionist
U.H. Internal Medicine Group of Cleveland
10.1999 - 08.2003
Bachelor of Arts - Business Administration And Management
Notre Dame College
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