KIMBERLY TEJAS

Managed product uploads and created detailed listings with SKUs, barcodes, variants, inventory data, and product imagery

Maintained accurate inventory levels across Shopify and TikTok Shop to ensure real-time stock accuracy

Generated pick lists and efficiently pulled products for daily order fulfillment

Processed, packed, and shipped customer orders within 24-hour turnaround times

Monitored inventory organization and helped maintain accurate stock records to reduce fulfillment errors

Assisted in streamlining ecommerce and warehouse operations for improved efficiency and order accuracy

Led a team of 3–4 associates in daily e-commerce fulfillment operations, overseeing the order process from pick list creation to shipment while ensuring order accuracy and on-time delivery

Processed 100+ online orders daily during peak periods while maintaining high fulfillment accuracy and operational efficiency

Managed customer service inquiries through Gorgias and processed returns and exchanges through Redo, ensuring timely resolutions and accurate inventory reconciliation

Maintained and updated inventory levels in Shopify, fulfilled internal, player, and BOPIS orders, and oversaw RFID scanning and WMS updates to support inventory accuracy and warehouse efficiency

• Assisted with online product listings in Shopify, ensuring accurate product details, inventory quantities, and product organization
• Processed BOPIS (Buy Online, Pick Up In Store) orders by printing pick lists, fulfilling orders, and organizing pickup areas for efficient customer retrieval
• Coordinated order preparation and fulfillment to maintain accuracy and timely completion of pickup requests
• Operated POS systems during high-traffic events and game days while providing efficient customer service and handling transactions accurately