Kimberly Tello
Dallas
Summary
Dynamic, customer-focused professional with a proven track record in leadership and operations management within the food service industry. Currently pursuing an Associate of Science at Dallas College, with aspirations to transition into a biology-related field. Exceptional skills in team management, communication, and problem-solving foster a collaborative work environment. Bilingual in Spanish and English, enhancing the ability to connect with diverse clientele and team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jersey Mike’s Subs
Dallas, TX
05.2025 - Current
- Manage daily store operations, including inventory, scheduling, and staff leadership.
- Ensure high-quality customer service and handle customer inquiries and complaints.
- Coordinate orders and supplies to maintain smooth store operations.
Shift Leader
Jersey Mike’s Subs
Dallas, TX
08.2022 - 05.2025
- Led a team of employees during shifts, providing guidance and support.
- Assisted in training new staff members and maintaining store standards.
- Managed inventory and supported operational tasks.
Education
Associate of Science - Biology
Dallas College
Dallas, TX01.2026
High School Diploma - undefined
Lake Highlands High School
Dallas, TX01.2023
Skills
- Computer literacy: Microsoft Office Suite (Word, Excel, PowerPoint)
- Leadership and team management
- Customer service and communication
- Bilingual: Spanish (native), English (intermediate, improving)
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Food Handler / ServSafe Certification
- CM - Certified Manager Certification
Languages
Spanish
English
Professional Working
Timeline
Assistant Manager
Jersey Mike’s Subs
05.2025 - Current
Shift Leader
Jersey Mike’s Subs
08.2022 - 05.2025
High School Diploma - undefined
Lake Highlands High School
Associate of Science - Biology
Dallas College