Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Volunteer
Kimberly Thomas

Kimberly Thomas

Human Resources Assistant
Glen Ellyn,IL

Summary

Well-qualified Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. The daily goal is to arrive at the workplace with a smile and ready to the best job.

Overview

26
26
years of professional experience

Work History

Human Resources Assistant

Robert Half Staffing Agency/PackSmart
07.2023 - 10.2023
  • Screen applicant resumes and conduct phone interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Participated in recruitment and selection process for new hires.
  • Created job descriptions on boards for vacant jobs.
  • Studied research and trends on best practices in HR field.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Developed and maintained HR policies and procedures.
  • Assisted with creating employee handbooks and manuals.

Human Resources Coordinator

Robert Half Staffing Agency/SRJ Inc.
05.2023 - 07.2023
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Fostered positive work environment through comprehensive employee relations program.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Developed and implemented effective recruitment and onboarding strategies for new hires.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Human Resources Assistant

Glenbard District 87
02.2022 - 05.2023
  • Process all new hire onboarding for four high schools within district including licensed, support, coaching and volunteer staff
  • Filed paperwork, sorted, and delivered mail and maintained office organization for entire HR staff on daily basis, providing both paper and digital filing of onboarding and various personnel files
  • Maintained confidentiality and integrity of employees' files and records.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Set up orientations and initial training for new employees.
  • Compiled employee records from individual departments to maintain central files.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Created job descriptions on boards for vacant jobs.
  • Aided staff with employee performance review paperwork and documentation.
  • Monitored and analyzed employee satisfaction survey results.
  • Delivered friendly assistance with new hires throughout onboarding process.
  • Acts as liaison between school administration and HR department, answering phone calls and emails when possible
  • Acts as liaison between new hires and Payroll department if issues occur.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.

Administrative Assistant to Deans of Students

Glenbard West High School
04.2019 - 02.2022
  • Provided staff and student daily support.
  • Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
  • Screen and handled telephone communications, greeting and directing visitors, and dealing with administrative issues and inquiries, as appropriate.
  • Generated, entered, and/or updated data to maintain departmental records and databases, as appropriate; established and maintained files and records for Deans office.
  • Gather information and run daily reports for Deans.
  • Generated and distributed passes for students to meet with Deans.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Drafted correspondence and other documents for Deans and other administration for parents and other community members.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.

Personal Care Assistant

Covenant Care at Home
02.2016 - 08.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with daily living activities, running errands, and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and assisted residents through individual service plans.
  • Assisted patients with self-administered medications.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

Route Specialist

Sears Home Services
03.2005 - 05.2012
  • Utilized routing software to create and/or edit technicians' daily repair service routes.
  • Worked with Technician Supervisors to maximize technician's daily work schedules.
  • Maintained open communication with customers by utilizing software to provide accurate and up to date arrival and service status information.
  • Managed technician availability and skill set to ensure customer satisfaction for repairs needed on daily basis.

Human Resource & Payroll Specialist

Robert Half International Inc.
03.1998 - 02.2005
  • Conducted new hire onboarding meetings.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Assisted employees with new hire paperwork (I-9, tax forms, direct deposit, etc...).
  • Provided training as necessary per client request.
  • Informed applicants about job conditions and benefits.
  • Answered phone and performed clerical duties to assist human resources department.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Maintained strict confidentiality of all payroll information and records.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Reviewed time records for employees to verify accuracy of information.
  • Updated employee files with new details such as changes in address or salary levels.
  • Generated reports to track employee time and attendance.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained confidentiality of employee records and payroll information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.

Education

Bachelors of Arts - Communications

University of Illinois-Chicago
Chicago, IL

Bachelor of Science - Human Resource Management

Colorado State University Global
Fort Collins, CO

Skills

  • Customer Relations
  • New Employee Orientation
  • Providing Feedback
  • Wages and Salary
  • Microsoft Office Suite Expertise
  • Equal Opportunities and DEI
  • Maintain Employment Records
  • Exceptional Communicator
  • Human Resources Management Systems (HRMS)
  • Onboard New Hires
  • Employee and Applicant Assessment
  • Employee Empowerment
  • Maintaining Confidentiality
  • Staff Recruitment, Hiring and Retention
  • Job Applicant Interviews
  • Human Resources Support
  • Employee Onboarding
  • Team Player
  • Process Forms
  • Maintaining Employee Records
  • Human Resource Information System (HRIS)
  • Resume Screening
  • Specialized HR Projects
  • Confidential Records Management
  • Applicant Screening
  • Applicant Tracking Systems
  • Screening Processes
  • Recruiting Processes
  • Recruitment

Affiliations

Village of Glen Ellyn Community Relations Commissioner-2019 to current

Timeline

Human Resources Assistant

Robert Half Staffing Agency/PackSmart
07.2023 - 10.2023

Human Resources Coordinator

Robert Half Staffing Agency/SRJ Inc.
05.2023 - 07.2023

Human Resources Assistant

Glenbard District 87
02.2022 - 05.2023

Administrative Assistant to Deans of Students

Glenbard West High School
04.2019 - 02.2022

Personal Care Assistant

Covenant Care at Home
02.2016 - 08.2019

Route Specialist

Sears Home Services
03.2005 - 05.2012

Human Resource & Payroll Specialist

Robert Half International Inc.
03.1998 - 02.2005

Bachelors of Arts - Communications

University of Illinois-Chicago

Bachelor of Science - Human Resource Management

Colorado State University Global

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Kimberly ThomasHuman Resources Assistant