Kimberly Thomas
Longs,SC
Summary
Dynamic professional with a proven track record at Waccamaw Management/Associa, adept in Community Association Support and showcasing exceptional written and verbal communication skills. Expert in leveraging business databases to streamline operations, significantly enhancing efficiency. Demonstrates unparalleled customer service, ensuring meticulous attention to detail and strong time management.
Overview
29
29
years of professional experience
Work History
Assistant Association Manager
Waccamaw Management/Associa
Myrtle Beach, SC
04.2019 - Current
- Perform HOA management responsibilities in assisting the management company, Board of Directors, and the community as the on-site representative.
- Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance, and Regulations (CC&R's).
- Communicate with the Board of Directors, homeowners, vendors, and management in person, by telephone, or via email regarding community business in a timely manner.
- Prepare, organize, and assist in facilitating annual meetings and board meetings by preparing all materials needed for the meeting. Receive and record all election ballots. Draft and prepare all meeting minutes.
- Serve as the direct staff liaison for the Architectural Review Board. Receive and process all ARB applications and deposits from builders and homeowners. Provide building submissions to architect, ARB, and prepare all follow-up correspondence to builders and homeowners. Maintain all ARB Guidelines and forms to ensure they are accurate and updated.
- Review and prepare monthly delinquency letters and statements. Prepare reports and coordinate/communicate with the collection attorney and the Board of Directors for delinquent accounts, and further collection procedures.
- Provide and maintain gate system access to all owners.
Business Manager
Virginia Ever-Green Lawn Service
Manassas, Virginia
01.1996 - Current
- Directed multi-faceted business operations for the family business, including accounting, human resources, insurance, marketing, scheduling, and customer service.
- Directed all payroll, taxation, and expense functions.
- Organization and detailed tracking of all incoming and outgoing expenses for employees, vendors, and customers.
- Ensure the company is up-to-date in all insurance necessary for daily functions, such as automobile, liability, and worker's compensation coverage.
- Responsible for understanding, securing, and facilitation of federal, state, and local licensing requirements for business and employment.
Education
Northern Virginia Community College
Manassas, VASkills
- Community Association Support
- Architectural Review Board support
- Customer service
- Excellent written and verbal communication skills
- Strong time management skills, and attention to detail
Affiliations
- Serve on the Board of Directors for my condominium community as President. Also served as Treasurer and Secretary.
- Volunteer for national organization by providing meals to people in need.
Timeline
Assistant Association Manager
Waccamaw Management/Associa
04.2019 - Current
Business Manager
Virginia Ever-Green Lawn Service
01.1996 - Current
Northern Virginia Community College
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