Kimberly Thomas
BIRMINGHAM,AL
Summary
Detail-oriented consultant and business owner with experience in virtual assisting. Committed to project completion and adept at managing customer needs through accurate assessments and tailored recommendations. Proven ability to develop trust and foster relationships. Skilled in organization, scheduling, and record-keeping.
Overview
1
1
Certification
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Ceo
Blackroseinfinity
01.2010 - 01.2026
- Managed market research, forecasting, budgeting, personnel management, staffing, professional development, and product branding to streamline administrative processes.
- I skillfully developed a strategy for making quick decisions under high stress conditions; maintaining composure while prioritizing and orchestrating the many job functions.
- Created and sold apparel through catalogs and retail outlets under personal and private labels, enhancing brand visibility and customer reach.
- Wrote the company's policy and procedure manuals and employee handbook; updated and revised content.
- Developed and updated policy and procedure manuals and employee handbook, ensuring compliance and clarity in organizational practices.
Beauty Consultant
Liveperson
07.2011 - 07.2024
- Communicated with clients to alleviate stress and enhance aesthetic experiences.
- Assessed client needs to provide tailored recommendations.
- Streamlined reception by managing phone calls, scheduling appointments, and processing payments.
- Consistently achieved sales goals through effective customer engagement.
- Special talent for assessing client needs and gaining trust.
- Met or exceeded sales goals on regular basis
- Educated clients on product application techniques to enhance their beauty routines.
Volunteer Coordinator
IMEA AWARDS
01.2010 - 10.2019
- Coordinated planning and execution of fundraisers, enhancing community engagement.
- Collaborated with leadership and committees to define volunteer missions and establish performance standards.
- Evaluated volunteer contributions and represented their interests at weekly meetings, facilitating better communication. Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Enhanced customer service success rates by resolving issues promptly. by quickly resolving issues.
Writer
Presto Experts
01.2009 - 01.2010
- Developed company brochures, newsletters, and annual reports to effectively communicate brand messaging.
- Crafted and submitted professional proposals to select publishers, showcasing works and literary experience to enhance visibility.
- Wrote company brochures, newsletters, and annual reports.
- Conducted thorough research on assigned topics to ensure content accuracy and relevance.
- Handled multiple project deadlines effectively with efficiency.
Education
Pre-Medical Certificate -
Harvard Medical School
Cambridge , ma 05.2026 - 07.2026
CRSCT - Sterile Processing Technician
U.S Career Institute
Lowe StreetFort Collins, CO 07.2026 - 07.2026
MBA - Business Administration
College of Liberal Arts
Atlanta, GA 01.2025 - 06.2026
ALM - Global Development
Harvard University
KELLER WILLIAMS REALESTATE SCHOOL
Virtual Coaching Specialist and CPT
National Academy Sports Medicine
Motion pictures &Television BFA
Academy Of Art University
Skills
- Strong communication skills
- Google Docs,Gcal,Microsoft Word,Excel,and
- CustomerRelations
- Outlook
- Mentorship
- Highly Organized
- Business skills
- Leadership
- Administrative
- Brand development
- Digital Marketing
- Budgeting
- Product Development
- Strong communication skills
- Clients
- Client
- Forecasting
- Market research
- Excel
- Microsoft Word
- Newsletters
- Personnel management
- Processes
- Quick learner
- Business Development
- Strategy
- Writer
Certification
Licensed LIFE & HEALTH INSURANCE 2024 Agent
Accomplishments
- Ms. United States Birmingham AL ,2025 Ambassador & Candidate
- Ms Global USA Birmingham Al Candidate
Timeline
CRSCT - Sterile Processing Technician
U.S Career Institute
07.2026 - 07.2026
Pre-Medical Certificate -
Harvard Medical School
05.2026 - 07.2026
MBA - Business Administration
College of Liberal Arts
01.2025 - 06.2026
Beauty Consultant
Liveperson
07.2011 - 07.2024
Ceo
Blackroseinfinity
01.2010 - 01.2026
Volunteer Coordinator
IMEA AWARDS
01.2010 - 10.2019
Writer
Presto Experts
01.2009 - 01.2010
ALM - Global Development
Harvard University
KELLER WILLIAMS REALESTATE SCHOOL
Virtual Coaching Specialist and CPT
National Academy Sports Medicine
Motion pictures &Television BFA
Academy Of Art University