Kimberly Thompson

• Performed daily cycle counts across designated areas, verifying inventory integrity.
• Directed team efforts to fulfill daily assignments successfully.
• Aided associates in completing tasks to meet deadlines.
• Assisted supervisor with administrative and operational responsibilities.

• Completed customer orders efficiently, ensuring accuracy and timely delivery.
• Audited work of pickers, packers, and laborers to maintain high standards.
• Trained new team members on operational protocols and best practices.
• Picked and packed items accurately to fulfill customer needs.
• Operated forklift equipment, including order picker and cherry picker.
• Led operations team to optimize workflow and enhance productivity.
• Checked orders meticulously to verify correctness before dispatching.
• Coordinated all aspects of order fulfillment to ensure smooth operations.
• Pick
• Pack

• Cashier-

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit

• Bookkeeper-
• Processed invoices, payments, receipts, and other transactions accurately and in a timely manner.
• Performed month-end closing activities.
• Generated invoices for clients and tracked payments received from customers.
• Performed basic accounting, payroll and bookkeeping services to manage business operations.
• Received and recorded cash, checks and transfers.
• Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
• Prepared bank deposits by compiling data from cashiers
• Assisted with external audits conducted by accounting firms.

• Customer Service Representative-
• Resolved customer inquiries in a timely manner.
• Demonstrated active listening skills when responding to customer questions and complaints.
• Assisted customers with returns, exchanges, refunds, and other transactions as needed
• Answered phone calls from customers promptly and courteously.

• Executed front counter and drive-thru tasks, optimizing service flow.
• Took customer orders, prepared meals, and processed payments accurately.
• Handled multiple orders concurrently, ensuring quality and efficiency were maintained.
• Cooperated with teammates to deliver timely order completion.
• Boosted customer satisfaction through engaging and effective service at the register.
• Monitored cleanliness of restaurant spaces to foster an inviting atmosphere.
• Guided new team members in operational protocols and customer interaction techniques.
• Maintained high standards of food preparation in compliance with safety regulations.