INTERNATIONAL OPERATIONS AGENT
OMNI LOGISTICS formerly (MACH 1 GLOBAL SERVICES)
11.2018 - 03.2023
- Quote Air/Ocean Import shipments
- Communicate with overseas agents regarding routing of import shipments
- Create new shipments for international customers
- Create arrival notices for international customers
- Submit paperwork to specified custom broker
- Track and trace shipments to ensure customer protect times are being met
- Update customers system with tracking and ETA information
- Communicate any delays and tracking information with customer
- Request payment for steamship line/freight forwarder invoices
- Dispatch shipments
- Ensure all costs are in system to process customer invoice
- Rotate after hours on-call