Kimberly Torma
Denver,NC
Summary
Dynamic nursing leader with extensive experience at Greencroft Goshen, excelling in clinical leadership and quality improvement. Successfully enhanced staff retention through targeted training initiatives and optimized resource allocation for superior patient care. Proven ability to build relationships and drive operational efficiencies, ensuring high standards in nursing management and patient education.
Overview
16
16
years of professional experience
Work History
Director of Nursing Services
Greencroft Goshen
05.2017 - 12.2021
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Bnurtured strong relationships with community partners to improve access to healthcare services for vulnerable populationsb.
- Mentored nursing staff in clinical skills development, fostering professional growth and excellence in practice.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
- Developed new nursing policies for increased efficiency and better patient outcomes.
- Optimized nurse scheduling processes to ensure adequate staffing levels without compromising on quality of care or employee wellbeing.
- Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
- Established effective communication channels between nursing staff and other departments, improving overall hospital functionality.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Business Development Manager
Heartland Hospice
11.2013 - 05.2017
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients, families and patients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Registered Nurse Case Manager, Hospice
Heartland Hospice
11.2013 - 05.2017
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Provided direct nursing care when necessary, ensuring the highest level of comfort for patients facing terminal illness.
- Improved family satisfaction by providing compassionate support and regular communication on patient progress.
- Streamlined documentation processes, resulting in more accurate and up-to-date patient records.
- Participated in continuous professional development to stay current with best practices in hospice case management and end-of-life care.
- Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Mentored new nurses in the field of hospice case management, contributing to a skilled workforce dedicated to quality end-of-life care.
- Promoted interdisciplinary collaboration by organizing regular team meetings focused on individual patient needs.
- Reduced hospital readmissions by closely monitoring patients'' conditions and adjusting care plans as needed.
- Facilitated smooth transitions from acute care settings to home-based hospice care through thorough planning and coordination.
- Collaborated with physicians to develop comprehensive pain management strategies for patients in their final days.
- Enhanced patient care by developing personalized hospice plans and coordinating interdisciplinary team efforts.
- Supported bereaved families through grief counseling resources and post-mortem follow-up calls, demonstrating genuine compassion during times of loss.
Registered Nurse, Emergency Department
St Joseph Hospital
05.2010 - 11.2013
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Educated family members and caregivers on patient care instructions.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Registered Nurse, Emergency Department
St Vincents Hospital
05.2008 - 05.2013
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Educated family members and caregivers on patient care instructions.
- Prevented potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
Registered Nurse, Intensive Care Unit
St Vincents
05.2008 - 05.2013
- Handled ventilator support, feeding tubes and central lines.
- Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Administered medications and treatments as prescribed by physicians.
- Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
- Increased family involvement in patient care by providing timely updates on their loved one''s progress and addressing any concerns or questions they may have had.
- Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
- Facilitated smooth patient transitions from the ICU to other units by providing detailed reports and recommendations for ongoing care.
- Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.
- Promoted a safe environment by enforcing infection control policies and maintaining a clean, organized workspace.
- Supported needs of medically complex patients with skilled nursing care.
Registered Nurse
Ball Memorial Hospital
01.2006 - 05.2008
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Educated family members and caregivers on patient care instructions.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
Education
Associate of Science - Nursing - All Prerequisites Completed
Ball State University
Muncie, INAssociate of Science - Nursing Degree
Ivy Tech
Anderson, IndianaSkills
- Clinical leadership
- Nursing management
- Patient education
- Quality improvement
- Critical thinking
- Direct patient care
- Acute care
- Relationship building
- Emergency response
Timeline
Director of Nursing Services
Greencroft Goshen
05.2017 - 12.2021
Business Development Manager
Heartland Hospice
11.2013 - 05.2017
Registered Nurse Case Manager, Hospice
Heartland Hospice
11.2013 - 05.2017
Registered Nurse, Emergency Department
St Joseph Hospital
05.2010 - 11.2013
Registered Nurse, Emergency Department
St Vincents Hospital
05.2008 - 05.2013
Registered Nurse, Intensive Care Unit
St Vincents
05.2008 - 05.2013
Registered Nurse
Ball Memorial Hospital
01.2006 - 05.2008
Associate of Science - Nursing - All Prerequisites Completed
Ball State University
Associate of Science - Nursing Degree
Ivy Tech
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