Kimberly Trillo
Lancaster,CA
Summary
Committed Professional with a history of effective multitasking and nurturing a growing family while being a full-time student and school volunteer. Eager to rejoin the workforce and combine my well-honed caregiving skills with recent certifications and previous experience in customer service. Seeking an engaging role where my adaptability, strong communication skills and passion for continuous growth can be utilized to drive impactful outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Volunteer
Del Sur Elementary
Lancaster, CA
08.2022 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Served as a positive role model for students by demonstrating strong work ethic, commitment to excellence, and dedication to serving the school community through various volunteer roles.
- Developed strong relationships with students by actively engaging them in conversation about their interests outside of academics.
- Prepared materials for class activities and art projects.
Stay at Home Mother
My Home
Lancaster, CA
03.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed household and family responsibilities, including child care and housekeeping
- Organized and planned family events and activities.
Deli Clerk
Antelope Acres Market
Lancaster
03.2017 - 03.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Waitress
Toms Famous Family Restaurant
Lancaster, CA And Rosamond, Ca
05.2014 - 03.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Child, Adolescent, And Family Studies
California State University, Bakersfield
Bakersfield, CA05-2026
Associate of Science - Early Childhood Education
Antelope Valley College
Lancaster, CA05-2024
Skills
- FLUENT IN Spanish
- Positive student engagement
- Child development expertise
- Conflict resolution techniques
- Collaborative learning
- Equipment safety
- Cash handling proficiency
- Problem-solving skills
- Administrative tasks
- Effective customer communication
- Cleanliness and sanitation
- Collaborative Teamwork
- Child Safety Procedures
- Organization and Time Management
Certification
- Associate Degree in Early Childhood Education
- Antelope Valley College CSU General Education Certificate
- Child Development Teacher Permit California Commission on Teacher Credentialing August 20, 2024
- Child Abuse & Neglect Mandated Reporter Training Certificate
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Del Sur Elementary
08.2022 - Current
Stay at Home Mother
My Home
03.2018 - Current
Deli Clerk
Antelope Acres Market
03.2017 - 03.2018
Waitress
Toms Famous Family Restaurant
05.2014 - 03.2017
Bachelor of Science - Child, Adolescent, And Family Studies
California State University, Bakersfield
Associate of Science - Early Childhood Education
Antelope Valley College