Kimberly Tucker
North Dinwiddie,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High-performing professional with substantial experience developing and implementing safety and health programs. Creates safety protocols, conducts hazard assessments and provides education. Strong knowledge of OSHA regulations and committed to promoting industrial hygiene and environmental health.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Care and Safety Associate
Richmond Public Schools
01.2021 - Current
- Maintained accurate records of all workplace incidents, allowing for better tracking of trends and improvements over time.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Collaborated with management to develop policies for a safe work environment, resulting in fewer incidents.
- Increased employee awareness of safety procedures through regular communications, posters, and presentations.
- Enhanced emergency response capabilities by organizing drills and updating evacuation plans.
- Developed effective working relationships with employees at all levels within the organization, fostering a culture of safety consciousness across teams.
- Provided support during audits by gathering relevant documentation, demonstrating the organization''s commitment to safety standards.
- Investigated accidents thoroughly, identifying root causes and implementing corrective actions to prevent recurrence.
- Continuously monitored and updated safety policies and procedures to ensure alignment with industry best practices and regulatory requirements.
- Streamlined incident reporting process to ensure timely resolution and corrective actions.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Responded to any emergencies as instructed and with utmost efficiency.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Liaised with management and employees enable smooth communication regarding safety procedures.
- Recognized, documented, and advised on removal of hazards.
- Supervise employees and provide training and feedback to promote an efficient learning environment.
- Conflict Resolution.
- Provide great customer service skills with public.
- Communicate effectively and accurately verbally and written.
- Provide clear and concise documentation.
- Act as a positive role model to youth by displaying professional and positive attitude.
Direct Support Professional
Richmond Behavioral Health Authority
05.2020 - 07.2022
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Supervised daily activities and provided assistance to staff.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
Resident Specialist
Department Of Juvenile Justice
06.2020 - 01.2021
- Enhanced resident experience by providing personalized care and attention to individual needs.
- Managed daily operations within the facility, ensuring efficient allocation of resources and staff coverage.
- Supported personal growth for residents by encouraging involvement in goal-setting, skill-building activities, and self-advocacy efforts.
- Facilitated smooth transitions for new residents by thoroughly explaining policies, procedures, and available services.
- Ensured timely completion of required documentation, contributing to accurate record-keeping practices and compliance with regulations.
- Improved community engagement by organizing events and activities for residents.
- Promoted a culture of respect and dignity within the community through modeling appropriate behavior and setting clear expectations for conduct.
- Reduced incidents of behavioral escalations through effective implementation of de-escalation techniques when necessary.
- Contributed to a positive atmosphere within the community by fostering teamwork among staff members and promoting respectful interactions between all individuals.
- Maintained a safe environment for residents by conducting regular safety checks and addressing potential hazards.
- Supervised recreational outings, creating memorable experiences that enriched the lives of participating residents.
- Collaborated with interdisciplinary teams to provide well-rounded support for residents'' physical, emotional, and social wellbeing.
- Developed strong relationships with residents through empathetic communication and active listening skills.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Responded to student inquiries and concerns, offering support and guidance.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed, implemented and monitored residential policies and procedures.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Human Service Care Specialist-Section Chief
Central State Hospital
03.2004 - 06.2020
- Participated in ongoing professional development opportunities to stay current on best practices in the field of caregiving.
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
- Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
- Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
- Improved patient satisfaction by addressing concerns promptly and escalating issues as necessary to supervisory staff.
- Conducted thorough assessments, identifying changes in patients'' conditions and adjusting care plans accordingly.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for optimal patient outcomes.
- Coordinated with various departments to resolve technical and operational issues.
- Supported patients in achieving daily living goals through focused coaching and skill-building activities.
- Trained 10 new junior colleagues in 5 years.
- Implemented creative interventions tailored to individual patient needs for improved quality of life.
- Prepared reports for workload and performed quality assurance.
- Facilitated group activities for socialization and mental stimulation among patients under my care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Researched and implemented evidence based practices to aid in transition from hospital setting back into the community.
- Group facilitator for multiple psycho-social rehabilitation groups to include anger management, social skills, independent living, job seeking, and conflict resolution.
- Trained new staff on filing, phone etiquette and other office duties.
- Provided excellent customer service to patients and medical staff.
- Engaged with patients to provide critical information.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.2001
Skills
- Effective oral and written communication skills
- Clear and concise report writing
- Conflict Resolution
- De-escalation skills
- Critical Thinking
- Organizational Skills
- Patient/resident Engagement
- Group Facilitator
- Incident Investigation
- Safety Training
- Safety and compliance inspections
- Safety policies
- Workplace Safety
- Training and mentoring
- Safety courses
- Incident Reporting
- Risk Management
- Emergency Response
- Program activities
Certification
School Security Officer Certification- DCJS
CPR
Mandt Training
Supervisory Experience
Timeline
Lead Care and Safety Associate
Richmond Public Schools
01.2021 - Current
Resident Specialist
Department Of Juvenile Justice
06.2020 - 01.2021
Direct Support Professional
Richmond Behavioral Health Authority
05.2020 - 07.2022
Human Service Care Specialist-Section Chief
Central State Hospital
03.2004 - 06.2020
High School Diploma -
West Philadelphia High School
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