Kimberly Underwood
Phoenix,AZ
Summary
Senior Executive Assistant with 15 years of experience enhancing executive productivity in fast-paced tech environments. Successfully streamlined financial processes and improved resource allocation, driving program efficiency and supporting high-stakes decision-making for leadership teams.
Overview
27
27
years of professional experience
Work History
Senior Executive Assistant & Commissions Specialist
Parchment, an Instructure Company
Phoenix, AZ
08.2013 - 06.2026
- Orchestrated complex, high-priority scheduling and daily administrative workflows for the Executive Team, adeptly balancing administrative gatekeeping with proactive support for a scalable workforce.
- Administered Navan (travel management) and Performio (commissions software), ensuring seamless platform utilization and data accuracy while maintaining compliance for key operational workstreams.
- Streamlined financial processes by preparing executive expense reports and auditing corporate expenses within Concur and Brex, enhancing accuracy and compliance in fiscal reporting.
- Coordinated human resources functions, including interview scheduling, candidate travel, onboarding/offboarding, and strategic projects, facilitating effective talent acquisition and organizational program success.
- End-to-end event planning, run-of-show creation, on-site event management, and timeline development.
- Functioned as the primary administrative liaison between the Board of Directors and company leadership, promoting clear communication and coordination for high-stakes decisions.
Senior Administrative Assistant & Office Manager
Professional Employment Solutions, Inc.
Scottsdale, AZ
08.2012 - 08.2013
- Streamlined daily workflows and managed front office operations, supporting the President and HR Director.
- Supervised and trained reception and administrative staff, ensuring adherence to operational standards.
- Authored and compiled professional Requests for Proposals (RFPs) to drive prospective business and client acquisition.
- Executed comprehensive onboarding workflows for internal and client staff, including Form I-9 E-Verification and background checks.
Executive Assistant (1-Year Contract)
KT Consulting, Inc.
Scottsdale, AZ
04.2011 - 06.2012
- Managed planning and execution of corporate office relocation, coordinating vendor procurement for equipment and supplies to streamline the process.
- Conducted bi-monthly funding analysis to align agency budgets with contract timelines, overseeing resource labor tracking and PTO records to maintain operational efficiency.
- Tracked compliance, modifications, and period-of-performance schedules for government contracts, ensuring adherence to critical timelines and effective resource allocation.
Senior Sales Administrative Assistant
Varsity Gold
01.2002 - 12.2009
- Managed data tracking, commission structures, and performance analytics for 32 sales representatives, enhancing operational efficiency.
- Coordinated large-scale training conferences and managed budgets, equipping team to meet and exceed sales targets.
- Organized sales meetings to enhance team communication and collaboration. and prepared agendas for team discussions.
- Managed customer inquiries and provided timely responses to enhance satisfaction.
- Assisted in creating and maintaining sales reports to track performance.
Executive Assistant
Xyterra Computing, Inc.
01.2001 - 12.2002
- Provided high-level administrative support to Controller and CFO, serving as dependable gatekeeper and strategic partner in fast-paced environment.
- Managed executive workflows and daily operations while maintaining financial oversight through assistance with accounts payable (AP) and accounts receivable (AR) tracking, ensuring accuracy and coordination across finance department.
- Managed executive schedules and coordinated appointments for senior leadership.
- Handled confidential correspondence and maintained secure filing systems for sensitive documents.
- Organized company events and meetings, ensuring seamless logistics and participant engagement.
Administrative Assistant
Sicom / Intersil Corporation
01.1999 - 12.2001
- Developed high-impact presentation decks for internal training and marketing campaigns while overseeing customer billing maps to streamline accounts and ensure accurate client reporting.
- Partnered with Marketing and Training teams to enhance operational efficiency and support client-facing initiatives.
- Coordinated end-to-end logistics for industry trade shows, ensuring successful event execution.
Education
Medical Assistant -
Sanford-Brown College
Phoenix, AZCosmetology State License -
Whatcom School of Cosmetology
BellinghamDiploma -
Sehome High School
Bellingham, WASkills
- C-suite executive support
- Global calendar management
- Travel logistics coordination
- Operational management
- Event planning
- Program coordination
- Project coordination
- Expense management (Concur, Brex)
- Procurement (Coupa)
- Commission processing
- Jira proficiency
- Asana proficiency
- Slack communication
- Zoom meetings
- Google Workspace expertise
- MS Office Suite proficiency
- MS Copilot usage
- ChatGPT familiarity
- Gemini knowledge
- Claude experience
- Navan utilization
- Performio expertise
- Budget management skills
- New hire onboarding/offboarding processes
- Vendor negotiations
- Research and analysis skills
- Report generation capabilities
- DocuSign proficiency
- PandaDoc expertise
- Team leadership skills
- Team collaboration abilities
- Adaptability to change
- Highly Organized
Education Certifications
- Medical Assistant, Sanford-Brown College, Phoenix, AZ, 4.0
- Commissioned Notary Public, Arizona
- Whatcom School of Cosmetology, Bellingham, WA
- Sehome High School, Bellingham, WA
Core Competencies
Strategic Calendar Management (Google & Outlook), Domestic & International Travel Logistics, Board of Directors Liaison, High-Value Document & Presentation Preparation, Operational Cadence Management, Cross-Functional Program Coordination, Process Optimization & Implementation, New Hire Onboarding/Offboarding, Contract & Vendor Negotiations (including procurement), Financial Oversight & Auditing (Expense Management within Concur, Brex), Commissions Management, Event Planning (offsite companywide and team meetings), ChatGPT, Gemini, Claude, MS Copilot, Navan (Lead Administrator), Performio (Lead Administrator), Brex, Concur Solutions, Salesforce, Coupa, DocuSign, PandaDoc, Jira, Asauna, Slido, Slack, Zoom, Google Workspace, MS Office Suite (Word, Excel, PowerPoint, Outlook)
Timeline
Senior Executive Assistant & Commissions Specialist
Parchment, an Instructure Company
08.2013 - 06.2026
Senior Administrative Assistant & Office Manager
Professional Employment Solutions, Inc.
08.2012 - 08.2013
Executive Assistant (1-Year Contract)
KT Consulting, Inc.
04.2011 - 06.2012
Senior Sales Administrative Assistant
Varsity Gold
01.2002 - 12.2009
Executive Assistant
Xyterra Computing, Inc.
01.2001 - 12.2002
Administrative Assistant
Sicom / Intersil Corporation
01.1999 - 12.2001
Medical Assistant -
Sanford-Brown College
Cosmetology State License -
Whatcom School of Cosmetology
Diploma -
Sehome High School