Kimberly Valle-Vega
Tulare,CA
Summary
Dynamic professional with a proven track record in enhancing team collaboration and customer satisfaction at Graphic Packaging International. Excelled in roles requiring heavy lifting, efficient packing, and exceptional customer service. Skilled in bilingual communication and problem-solving, consistently ensuring workplace safety and promoting a positive store environment. Demonstrated leadership as Sales Associate Manager, driving sales and improving team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Worker
Cardenas Brothers Ag Inc
04.2023 - 07.2023
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Loaded and unloaded supplies, checked inventory and requested new supplies.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
Cup Packer
Graphic Packaging International
03.2022 - 01.2023
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Contributed to a safe work environment by adhering to all safety protocols and reporting hazards immediately.
- Assisted in the development of new packaging designs for improved product protection and presentation.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Placed items into bags, boxes or other containers.
Cashier
Tacos Y Tortas Chalios
01.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Gap Factory Store
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate Manager
Kim's Boutique
05.2018 - 04.2020
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Education
GED -
Tulare Adult School
Tulare, CA06.2025
Skills
- Cleaning
- Crop Management
- Data Collection
- Heavy Lifting
- Appointment Setting
- Speed and Accuracy
- Following Instructions
- Workplace Safety
- Efficient Packing
- Maintaining cleanliness
- Labeling products
- Packing boxes
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Fluent Bilingualism
- Problem-Solving
- [spanish] translation
- Customer Support
Certification
- Licensed Security Guard - [1 year]
Languages
Spanish
Native or Bilingual
Timeline
Field Worker
Cardenas Brothers Ag Inc
04.2023 - 07.2023
Cup Packer
Graphic Packaging International
03.2022 - 01.2023
Cashier
Tacos Y Tortas Chalios
01.2021 - 04.2021
Sales Associate
Gap Factory Store
09.2020 - 01.2021
Sales Associate Manager
Kim's Boutique
05.2018 - 04.2020
GED -
Tulare Adult School
- Licensed Security Guard - [1 year]
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