Kimberly Valverde
North Hills,CA
Summary
Dynamic and compassionate professional with experience at IHSS, excelling in client care and medication management. Bilingual and organized. Proven ability in incident reporting and time management, ensuring safety and support in diverse environments. Committed to fostering independence and dignity for all clients. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Caregiver
IHSS
North Hills, CA
03.2024 - Current
- Assisted clients with activities of daily living to promote independence and enhance well-being.
- Supported clients in managing medications to promote adherence and safety.
- Collaborated with healthcare professionals to create individualized care plans addressing specific client needs.
- Tracked vital signs and communicated changes to medical staff for timely interventions.
- Helped clients with daily living tasks to foster self-esteem and overall wellness.
Security Officer
Allied Universal Security Services
Van Nuys, CA
09.2024 - 06.2026
- Monitored facility to maintain safety and adhere to security guidelines.
- Conducted routine patrols to prevent criminal activity and uphold order.
- Addressed incidents swiftly, documenting detailed reports for follow-up procedures.
- Collaborated with law enforcement during emergencies to streamline response efforts.
Receptionist
Mission Hills Catholic Mortuary
Mission Hills, CA
10.2021 - 03.2024
- Facilitated front desk operations by assisting visitors with check-in and appointment scheduling.
- Provided support to families during arrangements while fostering a respectful environment.
- Managed a multi-line phone system to direct calls and respond to inquiries effectively.
- Maintained precise records of services and client information in database systems.
- Collaborated with funeral directors to enhance service preparations and logistical arrangements.
- Supported inventory management of memorial products to ensure timely availability for clients.
- Confirmed appointments while communicating with clients and updating records.
Education
High School Diploma -
San Fernando High School
San Fernando, CA06.2018
Skills
- Bilingual
- Respectful and compassionate
- Time management
- Organization skills
- Telephone skills
- Data entry
- Security guard license
- Incident reporting
Timeline
Security Officer
Allied Universal Security Services
09.2024 - 06.2026
Caregiver
IHSS
03.2024 - Current
Receptionist
Mission Hills Catholic Mortuary
10.2021 - 03.2024
High School Diploma -
San Fernando High School