Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at assisting in directing team members and maintaining smooth day-to-day functions.
Overview
17
17
years of professional experience
Work History
Leasing Specialist
WGA Legacy Property Management
04.2022 - Current
Followed-up on accounts
Managed a weekly marketing plan and leasing reports
Answered calls, emails and text messages to questions from prospects/ residents quickly and effectively
Processed and completed lease applications.
Generated renewals to be approved and sent out.
Reviewed vacancies, market-ready apartments and models and completed and updated make ready board as needed
Pleasantly greeted visitors to office, asked questions and offered assistance.
Create and perform resident events
Create Flyers as needed along with Resident Event & Market Calendars Monthly
Keep track work orders, office supplies
Collected monthly rent payments and other fees
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Assist in inspections and investor meets and greets
Developed implemental leasing strategies to maximize occupancy rates.
Process applications, check backgrounds screenings, credit reports, employment and rental verifications
Analyzed market trends and monitored competitive pricing structures.
Maintained property with a occupancy and pre lease with a 96 or above percent.
Leasing Consultant
BSR Reit
05.2019 - 04.2022
Greeted clients, showed apartments, and prepared leases.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Physical Medicine & Rehab Technician
Gonzaba Medical Group
04.2016 - 08.2016
Cleaned and organized work area and disinfected equipment after treatment
Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, entered patient information in med data system.
Offered expert mobility assistance with physical support, deep tissue massage, electric stimulate therapy, ultrasound therapeutic treatment.
Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
Recorded treatment given and equipment used.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to Chiropractor.
Physical Therapy Technician
Triumph Healthcare/ RehabCare Hospital
09.2006 - 05.2011
Executed interventions of modalities or exercise as directed by therapist or assistant.
Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
Assisted with wound care treatments for whirl pool, mist therapy, pulse lavage and packing for wound vac treatment.
Prepared for sessions by setting up patient treatment areas and equipment.
Checked physical therapy supplies, assisting with ordering and restocking for all three disciplines (Physical, Occupation and Speech) in the rehab department.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Monitored patient progress and reported changes to physical therapist.
Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Educated patients and families on exercises and proper body mechanics.
Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Communicated with physicians to provide updates on patient care.
Education
Graduate Diploma - Pharmacy Technician
Texas School of Business
Houston, TX
07.2007
Skills
Common Area & Property Maintenance
Application Verification
Tenant Relations
Maintaining Closing Ratios
MS Word/ Excel/ Powerpoint/ Planner/ Sharepoint/ Opie/ Outlook
Policy Enforcement
Order supplies
Coordinate vendor/contractor schedule
Developed high skills in ResMan, Assurant Flex Bond, Bluemoon, AmRent, LRO, CoreLogic, ElevateU, Say Rhino, Hootsuite, Knock and Zinspector
Posting and Create Batches
Generate Community Bulk Communication
Timeline
Leasing Specialist
WGA Legacy Property Management
04.2022 - Current
Leasing Consultant
BSR Reit
05.2019 - 04.2022
Physical Medicine & Rehab Technician
Gonzaba Medical Group
04.2016 - 08.2016
Physical Therapy Technician
Triumph Healthcare/ RehabCare Hospital
09.2006 - 05.2011
Graduate Diploma - Pharmacy Technician
Texas School of Business
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