Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Vargas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Pharmacy Technician

CVS Pharmacy
12.2020 - Current
  • Supervised team of pharmacy technicians and coordinated day-to-day assignments.
  • Ensured compliance with state and federal regulations through diligent record-keeping and adherence to pharmacy policies and procedures.
  • Demonstrated adaptability by quickly acclimating to new pharmacy environments during rotations, showcasing flexibility and eagerness to learn from diverse experiences as a technician.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

Retail Sales Specialist

Target
07.2018 - 12.2020
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Customer Service Manager

McDonald's
01.2016 - 02.2018
  • Ownership of a category within the business, develop and lead teams, foster client relationships, be strategically agile to drive strong sales results, and ensure the highest level of client service is delivered.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Conducted regular performance evaluations for team members, providing constructive feedback and coaching as needed to support professional growth.

Education

Associate of Science -

Portland Community College
Portland, OR
05.2001 -

Skills

Exceptional customer experience

HIPAA Compliance Understanding

Data confidentiality measures

Ability to work in fast-paced environments

Exceptional customer experience

Certification

CPR Certification, AMERICAN RED CROSS

Languages

Spanish

Timeline

CPR Certification, AMERICAN RED CROSS

04-2024

Certified Immunizer

04-2021

Licensed Pharmacy Technician, Oregon Board of Pharmacy

12-2020

Pharmacy Technician

CVS Pharmacy
12.2020 - Current

Retail Sales Specialist

Target
07.2018 - 12.2020

Customer Service Manager

McDonald's
01.2016 - 02.2018

Associate of Science -

Portland Community College
05.2001 -

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Kimberly Vargas