Kimberly Vargas

• Assisted in creating employee handbooks, job descriptions, and other documents related to onboarding processes.
• Conducted orientation sessions to introduce company policies and procedures.
• Coordinated with various departments to ensure smooth transition into the organization.
• Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
• Identified areas for improvement within the current onboarding program.
• Worked closely with human resources department to ensure compliance with company policies regarding hiring practices.
• Organized events such as team lunches or group activities to foster positive relationships between new hires and existing staff members.
• Developed and implemented onboarding plans for new hires.
• Monitored progress of new hires throughout their first year of employment.
• Provided guidance on benefits enrollment and payroll setup.
• Provided support in developing training materials for new employees.
• Facilitated communication between managers and new employees throughout the onboarding process.
• Coordinated with human resources to streamline hiring and onboarding processes.
• work closely with USDA

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Used proven techniques to de-escalate angry customers during telephone interactions.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Answered inbound calls, chats and emails to facilitate customer service.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.

• Monitored patrons and equipment during rides to prevent accidents.
• Started lift each morning and performed safety inspections.
• Performed prompt post-operation shutdown procedures.
• Answered guest questions about how to load and unload safety.
• Closed down rides with faulty equipment and notified supervisor.

• Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
• Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
• Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
• Wrote detailed reports outlining performance, quality and defect rates.
• Trained newly hired employees by explaining company procedures, job duties and performance expectations.
• Calibrated products to match design and operational specifications.
• Identified production concerns and worked with supervisors to understand and remedy situations.
• Documented nonconformities and recommended techniques for prompt resolution.
• Selected samples for use as test models.
• Documenting and reporting product or service quality levels Implementing standards for inspection
• Collect samples
• Work closely with HACCP and SSOP program
• Good Manufacturing practices
• Training new QA Technicians
• Good communication with USDA and production management

Work closely with USDA assisting with samples and tasks

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Used proven techniques to de-escalate angry customers during telephone interactions.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Answered inbound calls, chats and emails to facilitate customer service.

• Set up and operated production machinery according to specific standards and protocols of company.
• Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
• Set up and operated production machinery according to company's specific standards and protocols.