Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Vera

Pasadena,TX

Summary

Retail Assistant Manager with [Number] years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Retail/Assistant Manager

7-11 Convenience Store
Pasadena, Texas
07.2021 - Current
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Trained employees in suggested selling and merchandising techniques to obtain [Timeframe] sales quotas.
  • Maintained exceptionally clean, customer-friendly and well-run [Type] department.

Home Health Care Provider

Favor Health Care
Houston, Texas
03.2019 - 04.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted disabled clients to support independence and well-being.

CNA

Tieszen Memorial Home
Marion, SD
08.2018 - 02.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

No Degree - Basic

Economedes High School
Edinburg, TX

Skills

  • Merchandise Quality Assurance
  • Computer Proficiency
  • Barcode Scanners
  • Health and Safety Procedures
  • Cash Handling and Reconciliation
  • Constructive Feedback
  • Customer Relations
  • Price Identification
  • Credits and Refunds
  • Sweeping and Mopping
  • Product Location
  • Cash Register Operation
  • Customer Service
  • Shift Scheduling
  • Greet Guests
  • Staff Management
  • Financial Management
  • Sales Activities
  • Directing Team Members

Languages

Spanish
Native or Bilingual

Timeline

Retail/Assistant Manager

7-11 Convenience Store
07.2021 - Current

Home Health Care Provider

Favor Health Care
03.2019 - 04.2021

CNA

Tieszen Memorial Home
08.2018 - 02.2019

No Degree - Basic

Economedes High School

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Kimberly Vera