Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline

Kimberly Walker

Montrose,GA

Summary

Dynamic Cashier Manager at Food Depot Market with expertise in cash handling and customer service. Achieved high customer satisfaction through effective complaint resolution and staff training. Proven ability to optimize workflows and enhance team productivity, fostering a safe and efficient environment while maintaining accurate financial records.

Overview

35
35
years of professional experience

Work History

Cashier Manager

Food Depot Market
08.2023 - Current
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Monitored areas for security issues and safety hazards.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.

Correctional Officer

Department of Corrections
07.2008 - 01.2023
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
  • Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
  • Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
  • Supervised youth's daily activities for school, meals, and recreation time.
  • Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
  • Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
  • Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
  • Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.

Material Operator

Lithonia Lighting
05.1998 - 07.2008
  • Enhanced production efficiency by optimizing material handling processes and equipment utilization.
  • Consistently met or exceeded key performance indicators related to material handling efficiency and resource utilization within the organization.
  • Reduced waste by implementing proper inventory management and storage techniques for raw materials.
  • Ensured timely completion of projects through effective coordination with cross-functional teams.
  • Optimized logistics processes, resulting in reduced transportation costs and improved delivery times.
  • Elevated team productivity levels through proactive problem-solving skills when addressing workflow challenges or bottlenecks within the operation process.
  • Collaborated with purchasing department to ensure adequate supply of materials, minimizing delays in production schedules.
  • Maximized equipment lifespan with routine maintenance checks, ensuring optimal performance at all times during daily use.
  • Sustained exceptional levels of customer satisfaction through consistent attention to detail when fulfilling complex orders or addressing specific requests from clients directly involved in the transaction process.
  • Supported quality control initiatives by accurately tracking and documenting material usage throughout the production process.
  • Maintained a safe working environment by adhering to safety protocols and conducting regular inspections of the work area.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies promptly as they arose.
  • Contributed to a reduction in workplace accidents through strict adherence to safety guidelines during all aspects of material handling operations.
  • Streamlined operations by effectively organizing and maintaining an organized warehouse space for material storage.
  • Expedited order fulfillment through efficient picking, packing, and shipping of customer orders according to specifications.
  • Increased order accuracy by diligently verifying incoming shipments against purchase orders and invoices.
  • Demonstrated flexibility in adapting to changing production priorities, effectively reallocating resources as needed to maintain optimal workflow.
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Received and unpacked shipments and new equipment as directed.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

General Laborer

Purdue Farms
02.1990 - 05.1998
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Increased productivity with effective communication and collaboration among team members.
  • Performed quality checks on products and materials to identify any defects.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.

Education

High School Diploma -

Wilkinson County High School, McIntyre, GA
05-1985

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Store opening and closing
  • Time management
  • Customer complaint resolution
  • Documentation and reporting
  • Attention to detail
  • Till counting
  • Staff training
  • Punctual and reliable
  • Mentoring and coaching
  • Workplace safety
  • Employee training
  • Team leadership
  • Payment processing
  • Recruiting and hiring
  • Employee performance evaluation
  • Employee scheduling
  • Quality assurance
  • Safety procedures
  • Workflow optimization
  • Assignment delegation
  • Vendor coordination
  • Policy enforcement
  • Cross-training staff

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier Manager - Food Depot Market
08.2023 - Current
Correctional Officer - Department of Corrections
07.2008 - 01.2023
Material Operator - Lithonia Lighting
05.1998 - 07.2008
General Laborer - Purdue Farms
02.1990 - 05.1998
Wilkinson County High School - High School Diploma,
Kimberly Walker