Kimberly Waller
St. Clairsville
Summary
Dynamic Project Manager with a proven track record at Ogden Newspapers, adept in project coordination and client relations. Excelled in leading teams to exceed sales goals and enhance project delivery by leveraging skills in Word, Excel, and PowerPoint. Fostered team collaboration and client satisfaction, significantly contributing to organizational growth.
Overview
25
25
years of professional experience
Work History
Project Manager
Ogden Newspapers
01.2008 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Inside Sales Manager
The Times Leader/Ogden Newspapers
11.2004 - 12.2007
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed 6 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Trained employees on sales methods to build highly-knowledgeable and successful team.
- Worked closely with other departments to the newspaper.
Assistant Manager
Enterprise Rent-A-Car
07.2000 - 09.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Science - Communications
Ohio University
Athens, OH05-2000
Skills
- Project Coordination
- Project planning and development
- Team collaboration
- Client relations
- Coaching and mentoring
- Efficient in Word, Excel, PowerPoint
Timeline
Project Manager
Ogden Newspapers
01.2008 - Current
Inside Sales Manager
The Times Leader/Ogden Newspapers
11.2004 - 12.2007
Assistant Manager
Enterprise Rent-A-Car
07.2000 - 09.2007
Bachelor of Science - Communications
Ohio University
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