Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Watkins

Wichita

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems, creating and implementing compliance programs, and effectively handling multiple tasks concurrently under pressure.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Office Manager/Compliance Officer

MidKansas Ear Nose and Throat
Wichita
12.2021 - Current
  • Oversee 25 employees across seven (7) departments, train new staff on departmental operations, create and update employee training manuals, monitor employee output/time management, perform employee reviews, modify undesirable performance or behaviors through disciplinary actions, conduct departmental meetings and interdepartmental cooperation meetings, coordinate employee appreciation activities, EHR Administrator, research and train all staff on EHR use/changes, Notary duties.
  • Attend seminars/webinars/training sessions to stay current on any HIPAA/OSHA changes, create, implement and update policies and procedures to ensure compliance, conduct annual, semiannual, and as-needed risk assessments, track and resolve possible violations, report breaches, develop and lead training programs for staff.

Medical Records Manager/HIPAA Compliance Officer/Civil Rights Officer/MIPS Coordinator

Lawrence Otolaryngology Associates LLC
Lawrence
08.2013 - 12.2021
  • Train new staff on departmental operations, monitor employee output/time management, perform annual employee reviews, transcribe medical records, letters, and memos in a timely manner, send patient records to referring physicians, complete and track records requests, scan documents into patient charts, check for missing dictation and notify physician, set up new patients in EHR/data entry, pull paper charts for upcoming visits and scan, EHR Administrator, research and train staff on EHR use/changes, Notary duties.
  • Attend seminars/webinars/training sessions to stay current on any HIPAA or OCR changes, create and keep policies and procedures up to date and HIPAA/OCR compliant, complete annual, semiannual, and as-needed risk assessments, track and resolve possible violations, report breaches, conduct new hire, annual and as needed training of staff, assist in OSHA compliance and training.
  • Monitor and research requirements for MIPS, Implement and track workflow changes to ensure measures are met, collect data and generate monthly reports for physicians, MIPS attestation, Cancer Registry reporting.
  • Researching, testing, implementing and training on new systems/programs including EHR, Practice Management System and Telemedicine/virtual meeting software, helped research and implement COVID-19 safety measures.

Owner/Transcriptionist

Self employed
Lawrence
01.2002 - 08.2013
  • Transcribe medical records, letters, and memos in a timely manner.

Medical Transcriptionist

Leslie Phillips Transcription
Lawrence
01.1999 - 01.2002
  • Transcribe medical records, letters, and memos in a timely manner, cover vacation times for other transcriptionists.

Medical Transcriptionist

Primary Care Physicians
Manhattan
01.1997 - 01.1999
  • Transcribe medical records, letters, and memos in a timely manner.

Transcriptionist/Administrative Assistant

GAB Robbins
Des Moines
01.1993 - 01.1995
  • Transcribe reports, letters, and memos, create flyers, handle incoming and outgoing mail, answer phones, greeting the public, filing, data entry.

Education

Certification in Medical Transcription -

Blackstone Career Institute
Emmaus, PA

BS in Business - Health Care Management

Capella University
Minneapolis, MN

Skills

  • HIPAA
  • Health Information Management
  • Employee Orientation
  • Electronic Medical Records
  • Policy Development
  • Report and Documentation Preparation
  • Effective Oral and Written Communication
  • Problem Solving
  • Administrative Experience
  • Transcription
  • EHR administration
  • Compliance training
  • Employee supervision
  • Customer relationship management
  • Workflow optimization
  • Project coordination
  • Team building
  • Problem solving
  • Attention to detail
  • Employee training
  • Conflict management
  • Scheduling and calendar management
  • Office administration
  • Compliance monitoring
  • Organizational skills
  • Scheduling
  • Performance improvement
  • Staff hiring
  • Workflow planning
  • Meeting planning
  • Administrative support

Certification

  • HIPAA Privacy & Security, Present
  • American Institute of Healthcare Compliance - CHCO certification pending
  • HIPAA Compliance for Healthcare Professionals, 10/01/16
  • Notary Public, 03/01/16 to 03/01/28
  • Driver's License

Timeline

Office Manager/Compliance Officer

MidKansas Ear Nose and Throat
12.2021 - Current

Medical Records Manager/HIPAA Compliance Officer/Civil Rights Officer/MIPS Coordinator

Lawrence Otolaryngology Associates LLC
08.2013 - 12.2021

Owner/Transcriptionist

Self employed
01.2002 - 08.2013

Medical Transcriptionist

Leslie Phillips Transcription
01.1999 - 01.2002

Medical Transcriptionist

Primary Care Physicians
01.1997 - 01.1999

Transcriptionist/Administrative Assistant

GAB Robbins
01.1993 - 01.1995

Certification in Medical Transcription -

Blackstone Career Institute

BS in Business - Health Care Management

Capella University

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