Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Kimberly Watson

Bay Minette,AL

Summary

Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Correctional Sergeant

Baldwin County Sheriff's Office
Bay Minette, AL
06.2017 - Current
  • Ensure compliance with departmental policies, regulations and procedures.
  • Monitor inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Supervise subordinate officers in their daily duties.
  • Investigate allegations of misconduct by inmates and staff members.
  • Review incident reports and other documentation submitted by subordinates.
  • Coordinate investigations into criminal activities committed by inmates or staff members.
  • Develop strategies to reduce incidents of violence or inappropriate behavior within the facility.
  • Interact with community organizations to facilitate reintegration programs for released inmates.
  • Provid guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
  • Assist in training new correctional officers on proper security protocols and procedures.
  • Collaborate with medical personnel in determining appropriate treatment plans for mentally ill inmates.
  • Participate in regular meetings with senior management to discuss operational needs and objectives.
  • Prepare written evaluations of subordinate officers' performance on a periodic basis.
  • Respond quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
  • Establish effective working relationships with local law enforcement agencies when necessary.
  • Facilitate communication between inmates, family members, attorneys and other external parties.
  • Maintain records related to inmate movements, disciplinary actions taken against inmates, grievances filed by inmates and other relevant data.
  • Enforce discipline among inmates according to established rules and regulations.
  • Diffused disruptive behavior by verbal interventions.
  • Prepared written reports concerning inmate's misconduct.
  • Communicated information regarding security, safety and operations through chain of command.
  • Address complaints from visitors concerning potential violations of inmate policy or procedure.
  • Monitor inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Implement defensive tactics and physical restraints to maintain safety and security of personnel and general public.
  • Search building and grounds, living quarters and work areas for contraband.
  • Organize recreational activities for inmates designed to improve morale within the facility.
  • Brief superiors of incidents and misconduct and recommended disciplinary actions.
  • Conduct daily briefings to pass on pertinent info to oncoming shifts.
  • Safely transport inmates to and from work sites, maintaining physical headcounts at all times.
  • Monitor disciplinary and medical lockups daily.
  • Oversee assigned court trips for jailers, maintaining security of staff and public.
  • Receive and inspected mail and property from visitors on behalf of designated inmates.
  • Issue security badges and passes to guests and visitors.
  • Coordinate shakedowns to locate and remove unauthorized items.
  • Assign and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Assign daily tasks and responsibilities to employees and filled out daily work logs.
  • Record prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of inmates activities.
  • Settle disputes between inmates.
  • Oversee facility operations when monitoring laundry services, meal preparation and service, inmates escorting and video surveillance.
  • Conduct scheduled headcounts to verify presence of inmates.
  • Maintain order in building and on grounds of prison.
  • Use non leathal weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Notifi medical staff of inmates requiring medical attention and submitt proper incident reports.
  • Conduct fire, safety and sanitation inspections.
  • Promot safety, order and functionality of correctional facility.
  • Supervise and made cell assignments.
  • Inspect conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
  • Implement defensive tactics and physical restraints to maintain safety and security of correctional facility.
  • Assign inmates to open and appropriate housing units.
  • Inspect locks, window bars, doors and security systems to support escape prevention.

Correctional Inmate Services

Baldwin County Sheriff's Office
Bay Minette , AL
09.2023 - 01.2024
  • Managed daily cleaning operations and staff of up to 3 officers.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Provided guidance and support to team members when needed or requested.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.
  • Coordinated with other departments regarding special events or projects requiring additional cleaning services.
  • Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways and inmate showers and cells.
  • Resolved inmate complaints promptly and efficiently while ensuring a positive experience.
  • Maintained records of completed tasks including work orders and time sheets.
  • Reported basic repairs such as replacing light bulbs or minor plumbing issues as needed.
  • Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
  • Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
  • Adhered to company policies and procedures while upholding safety standards in accordance with OSHA regulations and National Institute for Jail Operations.
  • Ensured compliance with state and federal laws pertaining to hazardous waste disposal methods and practices.
  • Provided assistance during emergency situations such as floods or fires when necessary.
  • Practiced safe work habits and wore protective safety equipment.
  • Supervised and supported officer personnel to maximize quality of service and performance.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Explained goals and expectations required of trainees.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Communicated with maintenance team on damages to repair.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.

Residential Advisor

Baldwin County Commissions
Bay Minette, ALAL
08.2015 - 09.2016
  • Provided emotional and physical support to juveniles in detention facilities.
  • Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
  • Reported incidents of misconduct or violations of policy to supervisors.
  • Conducted security checks on the facility grounds and surrounding areas.
  • Assisted in developing rehabilitation plans for juvenile offenders.
  • Supervised recreational activities for detained juveniles.
  • Maintained records of individual detainees' progress and behavior while in custody.
  • Facilitated communication between detainees and their families when appropriate.
  • Assisted with resolving disputes between detainees peacefully.
  • Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
  • Intervened during crisis situations involving detainees to de-escalate potential conflicts.
  • Organized educational programs for detained juveniles to help them prepare for life after release from detention centers.
  • Informed detained youths about available services that could assist them upon release.
  • Helped facilitate transition back into society by providing resources such as job placement assistance or housing referrals.
  • Transported juvenile detainees to court hearings or other appointments as required.
  • Adhered to all laws pertaining to the confinement of minors in a detention center.
  • Performed administrative tasks such as filing paperwork and updating records.
  • Ensured a safe environment was maintained within the facility at all times.
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Developed relationships with both staff members and inmates in order to provide an open line of communication.
  • Provided guidance regarding legal rights and responsibilities of juvenile offenders.
  • Completed daily reports.
  • Observed and recorded progress of each juvenile offender.
  • Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
  • Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
  • Patrolled correctional facility to ensure it's clean, secure and maintained.
  • Followed medical orders and dispensed medications, when needed.
  • Supervised inmates during day-to-day activities.
  • Performed head counts, checking cells for missing inmates.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Maintained records of prisoners' identification and charges.
  • Served meals and dispensed medications to inmates.
  • Inspected locks, window bars, doors and security systems to support escape prevention.
  • Used appropriate means to discipline prisoners.
  • Transported inmates to court, doctor appointments and other sites.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Conducted fire, safety and sanitation inspections.
  • Guarded facility entrances to screen visitors.
  • Instructed inmates in work assignments and explained tasks.
  • Implemented defensive tactics and physical restraints to maintain safety and security of Camp Horizon facility.

Billing Clerk/Receptionist

Eastern Shore Physical Therapy
Bay Minette, AL
07.2014 - 12.2014
  • Processed invoices and payments accurately and promptly.
  • Maintained customer accounts by recording account information, reconciling discrepancies.
  • Checked figures, postings, and documents for accuracy.
  • Generated monthly financial statements for customers.
  • Reviewed customer files to make sure all documentation was complete and accurate.
  • Prepared bills, invoices, and bank deposits as needed.
  • Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Assisted with other administrative tasks as assigned.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Developed strong professional rapport with vendors and clients.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Clinical Assistant/Receptionist Administrator

Premier Women's Healthcare Of South Jersey
Bay Minette, AL
10.2010 - 07.2014
  • Managed patient records, including medical history and test results.
  • Assisted in the preparation of patients for examinations and treatments.
  • Administered injections, prescribed medications, and monitored vital signs.
  • Performed laboratory procedures such as urinalysis, hematology, and microbiology tests.
  • Assisted physicians with minor surgical procedures.
  • Collected specimens from patients for lab testing.
  • Provided education to patients on health topics and preventive care measures.
  • Conducted follow-up calls to check on patient progress after treatments or surgeries.
  • Maintained inventory of supplies used in clinical setting.
  • Ordered diagnostic tests when needed by physician.
  • Reviewed patient charts prior to appointments to ensure accuracy of information.
  • Coordinated referrals between primary care providers and specialists as necessary.
  • Answered phones and responded to inquiries from patients or family members.
  • Prepared documents for insurance companies regarding payment for services rendered.
  • Filed claims electronically with insurance carriers according to established protocols.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.
  • Documented patient visits in Electronic Medical Record system.
  • Assisted in scheduling appointments for patients in a timely manner.
  • Provided assistance with medical billing processes related to patient accounts.
  • Ensured that all clinical areas were clean, sanitary, and well organized at all times.
  • Monitored expiration dates of medications stored in clinic pharmacy and notified pharmacist when needed.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Assisted patients with basic care and provided excellent service.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
  • Recorded vital signs and medical history for 25 patients each shift.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Prepared treatment rooms for patient examinations.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.

Surgical Technologist

North Baldwin Infirmary
Bay Minette, AL
10.2010 - 07.2014
  • Assisted in the application of wound dressings, casts, and other medical devices.
  • Provided assistance to surgeons during operations by passing instruments and other supplies.
  • Prepared and maintained sterile field for surgical procedures.
  • Transported patients to operating room before surgery and monitored vital signs throughout procedure.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Ensured all necessary equipment was available for each procedure.
  • Organized operating room by setting up surgical trays with instruments according to surgeon preference.
  • Kept inventory of supplies and ordered new items as needed.
  • Performed pre-operative skin preparation on patients prior to surgery.
  • Observed aseptic technique and infection control protocols at all times.
  • Assisted in positioning patients on operating table and covered them with sterile drapes.
  • Monitored sterilization process for surgical instruments or equipment used during procedures.
  • Received specimens from pathology laboratory for examination by surgeon during operation.
  • Cleansed and disinfected operating rooms after procedures were completed.
  • Retrieved implants from storage area prior to start of procedure.
  • Verified correct identification of patient prior to any operation or procedure.
  • Completed documentation related to patient care, such as recording vital signs or documenting medications administered.
  • Inspected instruments post-operatively for proper function or damage before returning them to stock room.
  • Reviewed patient charts for information regarding allergies or medical conditions that could affect the outcome of surgery.
  • Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
  • Communicated effectively with surgeons, nurses, anesthesiologists, scrub techs., while performing duties in the OR environment.
  • Assisted surgeon by passing instruments and sterile supplies throughout operation.
  • Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
  • Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
  • Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
  • Laid out all instruments, supplies and tools as directed by surgeons.
  • Gathered and took inventory of equipment to confirm adequate supplies for surgery.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing.
  • Maintained surgical areas and oversaw inventory management.
  • Assessed procedure requirements and procured appropriate equipment and tools.
  • Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies.
  • Collaborated with vendors and service providers to coordinate required services and equipment.
  • Organized and maintained unobstructed operative fields to foster immediate access to retractors and suctioning and irrigation equipment.
  • Sterilized medical equipment and properly handled contaminated materials.
  • Maintained proper sterile field during surgical procedures.
  • Cleaned and restocked operating room, gathering and placing equipment and supplies.
  • Counted sponges, needles and instruments before and after operation.
  • Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
  • Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
  • Prepared dressings or bandages, applying or assisting with application following surgery.
  • Handed instruments and supplies to surgeons and surgeons' assistants.
  • Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
  • Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.
  • Held instruments and quickly handed to surgeon during procedures.
  • Prepared, cared for and disposed of tissue specimens taken for laboratory analysis.
  • Monitored and assessed operating room conditions and patient and surgical team needs.
  • Washed and sterilized equipment using germicides and sterilizers.
  • Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
  • Operated or monitored lights, machines or equipment to support proper operation.
  • Trained 4 staff members on operating room procedures, infection control and safety and functionality procedures.
  • Assisted with reductions and limb casting and administered pain injections.
  • Addressed patient bleeding and applied sterile dressings to close wounds.
  • Assisted surgeon with patient preparation for total joint replacement procedures.
  • Observed patients' vital signs to assess physical condition.

Administrative Assistant

Baldwin County Sheriff's Office
Bay Minette , AL
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed project plans for various tasks assigned by upper management.
  • Monitored progress on projects assigned by upper management.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Maintained inventory of all equipment and inside the corrational facility alond with each officers equipment.

Education

Associate of Applied Science - Surgical Technology

James H. Faulkner State Community College
Bay Minette, AL
09-2010

High School Diploma -

Baldwin County High School
Bay Minette, AL
05-1996

Nursing

North Baldwin Center For Technology
Bay Minette, AL
05-1996

Skills

  • MS Office and Excel
  • Dependable and Responsible
  • Flexible and Adaptable
  • Written Communication
  • Smart Cop Computer Program
  • Excel Proficient
  • Excellent Communication
  • Organizational Skills
  • Critical Thinking
  • First Aid/CPR
  • Self-Directed
  • Data Entry
  • Business Writing
  • Report Writing
  • Scheduling
  • Office Administration
  • Bookkeeping
  • Invoice Processing
  • Payroll Processing
  • Clerical Support
  • Calendar Management
  • Administrative Support
  • Mail handling
  • Customer Service
  • Filing and data archiving
  • Multi-line phone proficiency
  • Strong interpersonal skills

Languages

English
Full Professional

Certification

  • National Institute for Jail Operations-National Correctional Center Executive
  • Certified Nursing Assistant

Accomplishments

  • Dale Carnegie Leadership Training
  • Crisis Response Intervention Training
  • Field Training Officer for Correction's Center
  • Baldwin County Honor Guard Member

Timeline

Correctional Inmate Services

Baldwin County Sheriff's Office
09.2023 - 01.2024

Correctional Sergeant

Baldwin County Sheriff's Office
06.2017 - Current

Residential Advisor

Baldwin County Commissions
08.2015 - 09.2016

Billing Clerk/Receptionist

Eastern Shore Physical Therapy
07.2014 - 12.2014

Clinical Assistant/Receptionist Administrator

Premier Women's Healthcare Of South Jersey
10.2010 - 07.2014

Surgical Technologist

North Baldwin Infirmary
10.2010 - 07.2014

Administrative Assistant

Baldwin County Sheriff's Office

Associate of Applied Science - Surgical Technology

James H. Faulkner State Community College

High School Diploma -

Baldwin County High School

Nursing

North Baldwin Center For Technology

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