Kimberly Watson
Bartender
Tulalip,WA
Summary
Dynamic professional with a proven track record at Stone Creek Golf and Country Club, excelling in customer service and multitasking. Elevated guest satisfaction by crafting high-quality cocktails and efficiently managing multiple projects, showcasing strong teamwork and an engaging personality. Demonstrated expertise in enhancing team productivity and driving revenue growth through strategic upselling and exceptional service standards.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Bartender
Dons Resturant and Lounge
08.2021 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Food Service and Bartender
Cheddars Stratch Kitchen
10.2012 - 06.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Resturant Manager, Bartender, Event Coordinator
Stone Creek Golf and Counrty Club
02.2002 - 08.2009
- Developed and maintained communication channels for team members to promote collaboration and clarity in project goals.
- Streamlined meeting processes with clear agendas and follow-up actions to enhance team productivity.
- Coordinated project timelines by managing schedules and resources to ensure on-time completion of deliverables.
- Implemented tracking systems for project progress, enabling proactive identification of potential roadblocks.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Bachelor of Arts - Small Business Management
Wiregrass Georgia Technical College
Valdosta, GA09-2013
Skills
- Strong multitasking
- Customer service
- Trustworthy Performance
- Team player attitude
Timeline
Bartender
Dons Resturant and Lounge
08.2021 - 11.2024
Food Service and Bartender
Cheddars Stratch Kitchen
10.2012 - 06.2020
Resturant Manager, Bartender, Event Coordinator
Stone Creek Golf and Counrty Club
02.2002 - 08.2009
Bachelor of Arts - Small Business Management
Wiregrass Georgia Technical College
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