Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence.
Strong interpersonal skills.
Overview
27
27
years of professional experience
Work History
Executive Director
Bay Area Rehabilitation Center
01.2023 - Current
Assessed and evaluated business procedures and implemented a structure to improve day-to-day operations.
Reviewed site and department performance to improve the quality of services and comply with regulatory requirements.
Contributed to organizational strategic direction to improve products and services.
Assist in Grant writing and fund development
Set goals and expectations for direct reports using a performance review process, holding staff accountable.
Successfully improved employment turnover through creating incentive and training programs.
Attracted, coached, and retained high-performance team members, enabling responsibility, control, and performance elevation.
Led negotiations with vendors to establish optimal schedules and prices.
Delivered organizational leadership and established strategic plans to advance the mission and promote profitability.
Identified business development opportunities, including possible mergers and acquisitions and new growth markets.
Program Director
Bay Area Rehabilitation Center Opportunity Program
01.2010 - 01.2023
Design, implement, and evaluate programs that support the needs, goals, and independence of individuals with disabilities.
Ensure services align with the organization’s mission, funding requirements, and best practices in disability services.
Develop person-centered planning models that promote client autonomy and self-advocacy.
Monitor program outcomes and use data to drive continuous improvement.
Serve as a liaison between families, caregivers, and the organization to ensure consistent communication and satisfaction.
Advocate for the rights and needs of individuals with disabilities in program design and delivery.
Supervise and support program managers, case workers, direct support professionals, and other frontline staff.
Facilitate hiring, training, and performance evaluations to build a skilled, compassionate team.
Foster a culture of accountability, respect, and inclusion.
Executive Director
Faithful Sisters Independent Living Home
01.2000 - 01.2022
Providee visionary leadership to advance the organization’s mission of empowering homeless women and their children to achieve self-sufficiency and stable housing.
Develop and implement strategic plans that respond to community needs and support long-term sustainability.
Fostered a trauma-informed, client-centered culture that promotes dignity, safety, and empowerment.
Managed daily operations of housing and supportive services, including case management, life skills training, mental health support, childcare, and employment readiness programs.
Ensure compliance with all applicable local, state, and federal regulations, as well as grant and contract requirements.
Monitor program outcomes and implement improvements to maximize impact.
Serve as the public face of the organization, building partnerships with local agencies, housing authorities, healthcare providers, schools, and faith-based organizations.
Advocate for the rights and needs of homeless women and children at the community and policy levels.
Promote awareness and education about homelessness, trauma, and systemic barriers affecting women and families.
Supervisor
Workforce Solutions
01.2007 - 01.2010
Supervised workforce development staff, including job coaches, employment specialists, or case managers.
Provided training, mentoring, and regular performance evaluations to ensure high service quality.
Monitored caseloads and staff documentation for accuracy and compliance with program requirements.
Ensured adherence to funding guidelines, contractual obligations, and performance benchmarks.
Prepared reports, track metrics, and support audits or site visits from funders and regulatory bodies.
Maintained up-to-date knowledge of workforce policies, labor market trends, and program eligibility criteria.
Supported staff in creating individualized employment plans for participants.
Oversee the provision of life skills training and soft skills development to enhance employability.
Addressed participant challenges related to childcare, transportation, mental health, or other employment barriers.
Bargaining and Grievance Chair
UAW Local 1976
01.2001 - 01.2007
Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
Helped management develop strategies for negotiating with labor unions and obtaining optimum terms.
Mediated or arbitrated discussions between parties in cases of labor disputes.
Negotiated collective bargaining agreements on behalf of companies.
Testified in legal proceedings to discuss labor relations and labor contracts.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pretrial Officer
Washtenaw County Trial Court
01.1998 - 01.2006
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Supervised adult offenders to monitor compliance with court-ordered conditions.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation, and mental health programs.
Counseled adult felony offenders with legal, substance abuse, mental health, employment, and personal problems.
Managed full-cycle caseloads, including pretrial, pre-sentence, and client supervision.
Assisted with case completion by conducting office, home, and employment visits to ensure adherence to legal requirements.
Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
Developed professional relationships with offenders through home, school, detention, and community visits.
Assisted probationers with resolving housing, employment, and social services problems.
Prepared parole administration documentation with zero discrepancies.
Education
Bachelor of Arts - Business Administration and Management
University of Phoenix
Tempe, AZ
12.2012
Skills
Regulatory Compliance
Strong Advocate for the disabled community
Community engagement
Operations Management
Staff management
Relationship building
Program leadership
Fundraising
Marketing
Human resources management
Negotiation
Case management
Timeline
Executive Director
Bay Area Rehabilitation Center
01.2023 - Current
Program Director
Bay Area Rehabilitation Center Opportunity Program
01.2010 - 01.2023
Supervisor
Workforce Solutions
01.2007 - 01.2010
Bargaining and Grievance Chair
UAW Local 1976
01.2001 - 01.2007
Executive Director
Faithful Sisters Independent Living Home
01.2000 - 01.2022
Pretrial Officer
Washtenaw County Trial Court
01.1998 - 01.2006
Bachelor of Arts - Business Administration and Management
Insurance Verification Specialist/Translator at Bay Area Rehabilitation CenterInsurance Verification Specialist/Translator at Bay Area Rehabilitation Center
Labor and Delivery Registered Nurse at Corpus Christi Medical Center Bay AreaLabor and Delivery Registered Nurse at Corpus Christi Medical Center Bay Area