Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Webb

Linden,MI

Summary

Experienced cost recovery professional with a strong leadership and mentorship background. Directs energy towards supportive and advanced initiatives to drive business objectives. Identifies cost-saving opportunities and implements strategies for optimal financial performance. Committed to delivering results through effective collaboration and meticulous attention to detail.

Overview

31
31
years of professional experience

Work History

Senior Cost Recovery Analyst

Mahle Behr
06.2022 - Current
  • Maintained confidentiality as per company policy handling sensitive information about clients'' financial situations while working on their cases.
  • Participated actively in department meetings sharing valuable insights which led towards better decision making in recovery efforts.
  • Analyzed account data to identify trends and develop targeted strategies for improvement.
  • Administrated organization's database by using database management system to organize and manage data.
  • Managed a high volume of accounts, ensuring timely follow-up and thorough documentation.
  • Interacted with development and end-user personnel to determine application data access requirements.
  • Trained new team members on company policies, procedures, and best practices in the field of recovery analysis.
  • Leveraged advanced analytical tools to monitor portfolio performance and make data-driven decisions about recovery efforts.
  • Conducted periodic reviews of existing accounts, strategizing new approaches that led to successful account settlements and increased overall recovery rates.

Escalation Recovery Specialist Level 3 on GMCCA Account

XPO Logistics
02.2020 - Current
  • Coordinate with key business partners with a direct focus to get customers back out on the road
  • Proactively engage GM Purchasing, Engineering, Life Cycle, SPAC management in assisting in critical escalations
  • Utilizing knowledge with Forecasting, PCN, Maintenance and Repair, Supplier Performance experience in finding the best solutions to expedite problem solving
  • Collaborate directly with GM SPAC Leadership for Dealer Direct deliveries through proper communication
  • Partner closely in supplier conference calls in high risk situations to include key stake holders for the best resolution strategy
  • Report out to GM Manager, GM Supplier Manager and XPO Supervisor

Part Specialist on GMCCA Account - Maintenance and Repair Strata A/B

XPO Logistics
02.2019 - 02.2020
  • Contributing to NAPC Inventory Turn targets and the reduction goals of back orders specific to Strata A & B parts through an outreach and collaboration with 100+ suppliers
  • Navigate successful multiple part changes alongside of GM engineers, buyers, and supervisors to ensure positive transitions
  • Driving force behind the expedite of production and shipping schedules to prevent backorders and provide part availability to customers
  • Lead weekly conference calls with high-risk suppliers to include key stake holders as appropriate to actively drive resolution
  • Acting liaison on critical back-order parts to GM Manager, GM Supplier Manager and XPO Supervisor
  • Track critical shipments daily via various freight forwarders for complete follow through and customer satisfaction

Part Specialist on GMCCA Account - Part Change Notification Team

XPO Logistics
04.2018 - 02.2019
  • Contributing to NAPC Inventory Turn targets and the reduction goals of back orders specific to Part Change Supersessions
  • Actively drive completion of multiple part changes alongside of GM engineers, buyers, and supervisors to ensure positive transitions
  • Assessing supply shortages prior to part changes to avoid customer backorders and implementing expedited production and shipping strategy where necessary
  • Lead weekly conference calls with high-risk suppliers and include key stake holders as appropriate
  • Report out on critical back-order parts to GM Manager, GM Supplier Manager and XPO Supervisor
  • Track critical shipments daily via various freight forwarders to ensure full cycle completion

Part Specialist on GMCCA Account - Supplier Performance - Mexico Exclusive

XPO Logistics
11.2016 - 04.2018
  • Contributing to NAPC Inventory Turn targets and the reduction goals of back orders specific to Mexico warehousing through an outreach and collaboration with 200+ suppliers
  • Work cross functionally with other teams to root cause and drive corrective action for the quickest resolve in avoidance of customer back orders
  • Expedite production and shipping schedules in prevention of backorders and provide part availability to customers
  • Track critical shipments daily via freight forwarders and the Glide system
  • Lead weekly conference calls with high-risk suppliers and include key stake holders as appropriate driving toward continuous improvement of suppliers
  • Report out on critical back-order parts to GM Manager, GM Supplier Manager and XPO Supervisor

Parts Specialist on GMCCA Account - Forecasting

Westaff / Menlo / XPO Logistics
08.2015 - 11.2016
  • Responsible for forecasting multiple product lines to maintain and exceed a quota of 250 SKU's daily
  • Research details on part status, history, and upcoming sales for accurate forecasting utilizing Expeditor data
  • Review previous sales data to identify trends and or seasonal sales at a part level
  • Utilized customers KPI's and collaborated with team members to increase forecast accuracy

Automotive Geometric Dimensioning and Tolerance Specialist / Technical Illustrator

Aerotek
03.1994 - 12.1997
  • Ensured proper product development through compliance with GD&T standards prior to manufacturing
  • Collaborated with GM engineers, designers, and supervisors for ensuring completion of each assignment
  • Personally maintained education on GM Automotive Standards to ensure clean auditing of products
  • Conducted meetings to ensure designers and engineers had current level of GD&T standards
  • Technical Illustrator skills utilized CAD and board skills in converting three dimensional objects to two-dimensional, from concept to current car lines
  • Promoted in nine months' time from current car lines to concept car illustrations

Education

Bachelors of Science - Graphic Design / Art

Western Michigan University
Kalamazoo, Michigan

Skills

  • SAP BKP / P4M
  • Mercia Demand Planning (DP)
  • NAPC Expeditor Xen App / IOX5
  • SPOC/TOMS
  • IMS
  • DSV / CEVA
  • Microsoft Word PKG / EXCEL
  • Outlook Pkg Suite / Microsoft Office Suite
  • WebEx / TEAMS
  • Incident Management / Professional Ethics
  • Teamwork and Collaboration
  • Problem-solving abilities / Critical Thinking
  • Debt Settlement / Debt Recovery
  • Documentation and Recordkeeping

Accomplishments

Successfully secured two thirds of a million dollars in cost recovery within the first 6 months of hire. Secured over $800 thousand in support back to our plant facilities, of which I was responsible for, the second year of hire and currently aimed at 25% above last years goal. Creatively moved the needle on new initiatives with in our NA Region that is currently being set up for global impact in 2025.

Timeline

Senior Cost Recovery Analyst

Mahle Behr
06.2022 - Current

Escalation Recovery Specialist Level 3 on GMCCA Account

XPO Logistics
02.2020 - Current

Part Specialist on GMCCA Account - Maintenance and Repair Strata A/B

XPO Logistics
02.2019 - 02.2020

Part Specialist on GMCCA Account - Part Change Notification Team

XPO Logistics
04.2018 - 02.2019

Part Specialist on GMCCA Account - Supplier Performance - Mexico Exclusive

XPO Logistics
11.2016 - 04.2018

Parts Specialist on GMCCA Account - Forecasting

Westaff / Menlo / XPO Logistics
08.2015 - 11.2016

Automotive Geometric Dimensioning and Tolerance Specialist / Technical Illustrator

Aerotek
03.1994 - 12.1997

Bachelors of Science - Graphic Design / Art

Western Michigan University

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Kimberly Webb