Kimberly Weikum
Casper,WY
Summary
Gregarious enterprising management professional with demonstrated industry accomplishments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of individuals in dynamic settings.
Overview
23
23
years of professional experience
Work History
Handyman
Self Employed
03.2020 - Current
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Repaired decks, fences and sheds to improve overall appearance of homes.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Utilized variety of tools and test equipment to troubleshoot and diagnose and make repairs.
- Executed tasks within time and budget constraints.
Director of Training and Livestock Management
Royal Carriages
01.2015 - 07.2018
- Responsible for aspects of day to day operations such as personnel management, reservations, recruitment and retention, training, safety, ordering and vendor relations, and maintenance.
- Collaborated directly with management helping directly re-brand company.
- Worked directly to implement online reservation system in partnership with marketing director which increased sales by 30%.
- Wrote training manual for New Orleans commercial carriage industry decreasing accidents by 85% saving Royal Carriages $180,000 in insurance premiums.
- Trained staff during demonstrations, meetings, conferences, and workshops
- Conducted orientation sessions and organized on-the-job training for new hires
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
Lead Trainer
Royal Carriages
04.2014 - 08.2017
- Training of all new employees and mules
- Reduced company accident rate by 85% saving tens of thousands of dollars in insurance payouts and preventing company from losing its commercial business insurance.
- Developed and improved training courses to increase staff performance and overall training effectiveness
- Evaluated training needs to improve training quality
- Established and maintained quality control standards
Tour Guide/Carriage Driver
Royal Carriages
04.2013 - 07.2015
- Delivering memorable experiences to visitors of New Orleans through entertaining historical carriage tours.
- Pointed out landmarks and other points of interest to passengers.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Paramedic
Nationally Registered Paramedic
02.2001 - 03.2013
- All aspects of paramedic employment from 911 ambulance, as well as off-shore, and industrial health and safety
- Worked for City of New Orleans 911 service from 2001-2010, including entire duration of Hurricane Katrina in 2005.
- Left 911 work to work as a safety medic during Deep Water Horizon oil spill clean-up in Venice, LA in 2010.
- From 2010-2011 I worked off-shore as ships medic on Ocean Olympic IV, a sub-sea installation vessel with 85 crew members.
- My final position was as lead site safety medic for VA hospital construction in New Orleans until June of 2013. During which time was responsible for health and safety of 1,800 construction contractors.
Bartender
Crescent City Brewhouse
06.2002 - 12.2003
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
B.A. - Computer Forensics
American Military University
Charles Town, WV06.2011
Certificate - New Orleans History
Friends of The Cabildo
New Orleans, LA03.2010
Associate of Applied Science - Paramedic Science
University of Louisiana At Lafayette
Lafayette, LA02.2001
Associate of Applied Science - Environmental Science
Casper College
Casper, WY06.1994
Skills
- Exceptional customer service skills
- Team building and harmony
- Brand building
- Project development and Implementation
- Logistics
- Reservation management
- Microsoft 365, G-Suite, Point of Sale platforms, Reservation platforms
- Tech Savvy
- Pragmatic
- Solution oriented
Additional Information
- Mule Drawn Carriage Training Manual- Written By Kim Weikum
- FTO City of New Orleans
- Royal Carriages Employee of the Month- January 2015, December 2016
- 2016 Royal Carriages Employee of the Year
- Gypsy Sisters Appearance Season 2 Episode 3: Tour Guide
- Laundry Day - Film by Armark Productions: Carriage Driver
Timeline
Handyman
Self Employed
03.2020 - Current
Director of Training and Livestock Management
Royal Carriages
01.2015 - 07.2018
Lead Trainer
Royal Carriages
04.2014 - 08.2017
Tour Guide/Carriage Driver
Royal Carriages
04.2013 - 07.2015
Bartender
Crescent City Brewhouse
06.2002 - 12.2003
Paramedic
Nationally Registered Paramedic
02.2001 - 03.2013
B.A. - Computer Forensics
American Military University
Certificate - New Orleans History
Friends of The Cabildo
Associate of Applied Science - Paramedic Science
University of Louisiana At Lafayette
Associate of Applied Science - Environmental Science
Casper College
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