Kimberly Wenger
Lakewood,CO
Summary
Accomplished Sales Manager offering seventeen years of experience developing and maximizing hospice sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Motivating leader with strengths in building high producing teams, management transition and sale preparation. Offering excellent interpersonal and communication skills to bridge clinical and business development teams.
Overview
14
14
years of professional experience
Work History
Vice President of Business Development
Bright Spring Health/Abode Hospice
2023.02 - Current
- Established and maintained highly effective relationships with industry partners to drive growth.
- Achieved sales goals and service targets by cultivating and securing new relationships.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Built relationships within industry and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
Executive Branch Director
Elevation Hospice of Colorado
2019.08 - 2021.07
- Established lasting relationships with accounts by showing appreciation and inviting feedback on products and services.
- Monitored processes and procedures, verifying department compliance with Medicare regulations.
- Enhanced branch growth rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and growth strategy.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Area Vice President of Business Development
Gateway Home Health and Hospice
2021.06 - 2023.10
- Assisted in recruiting, hiring and training of team members for medical directors, clinical team and business development.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Cultivated and strengthened lasting cliin Al relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic team dynamics and clients to assist lower-level employees and maintain excellent customer service.
Executive Director
Salus Homecare
2017.10 - 2019.09
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies to prepare for sale of company.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Collaborated with legal, accounting and other professional teams to review and maintain budgets and accounts receivable.
Regional Director of Community Relations
Bridges Community Home Health and Hospice
2016.12 - 2017.11
- Participated in all brand recognition and contracting opportunities as well as onboarding of new accounts. The hospice division of Bridges was a start up.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Produced reports per week to analyze job performance against team goals with start dates due to Medicare and Medicaid licensing processes.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings within Vivage communities.
Hospice Care Consultant
Seasons Hospice
2016.03 - 2016.12
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Successfully negotiated client contract renewals to create increased revenue.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Spearheaded and implemented new projects to expand scope of engagement as this was a Denver start up for Seasons Hospice.
Director of Business Development
ComForcare Home Care
2010.06 - 2016.03
- Negotiated, prepared, and signed contracts with clients.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Education
Bachelor of Science - Communications And Psychology
Colorado Christian University
Lakewood, COSkills
- Relationship Management
- Business Modeling
- Partnership Development
- Sales Pipeline Management
- Territory Growth
- Territory Management
- Business development and planning
- Team Collaboration
- Operations Management
- Financial Acumen
- Revenue and profit maximization
- CRM Platforms
- Market Trend Analysis
Timeline
Vice President of Business Development
Bright Spring Health/Abode Hospice
2023.02 - Current
Area Vice President of Business Development
Gateway Home Health and Hospice
2021.06 - 2023.10
Executive Branch Director
Elevation Hospice of Colorado
2019.08 - 2021.07
Executive Director
Salus Homecare
2017.10 - 2019.09
Regional Director of Community Relations
Bridges Community Home Health and Hospice
2016.12 - 2017.11
Hospice Care Consultant
Seasons Hospice
2016.03 - 2016.12
Director of Business Development
ComForcare Home Care
2010.06 - 2016.03
Bachelor of Science - Communications And Psychology
Colorado Christian University
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