Case Management duties in facility department with oversite of continuity of patient care, planning and organizing of patient discharge plan.
Communicating with physicians and nursing care teams on patient condition and discharge needs.
Director of Nursing
The Retreat Nursing Home
01.2018 - 12.2018
Leadership of quality nursing care and ancillary departments of a skilled and long-term care facility, daily operations, budget, payroll input, and use of ADP programs, staffing and oversite of resident care.
Managed care, and Medicare Case Management.
Office Manager
Rainbow Lakes & River Realty
01.2016 - 12.2016
Performed office and clerical duties in a family-owned business.
Customer Service, greeting and directing customers to service provider.
Director of Quality Assurance
Palm Garden of Gainesville FL
01.2014 - 12.2014
Improved quality of care as a Florida Licensed Healthcare Risk Manager with responsibility for facility risk, complaints, and implementation of preventative measures to decrease risk exposure outcome of the facility.
HOSPITAL RISK MANAGER / SAFETY AND COMPLIANCE OFFICER
Seven Rivers Regional Medical Center of Crystal River FL
01.2012 - 12.2012
Licensed Healthcare Risk Manager FL license 5505024 with responsibilities of management of the hospital and area ancillary clinics risk management program.
Collaborating with legal team and corporate risk management to mitigate risk exposure by reviewing processes, procedures, staff education, oversite of Joint Commission Applications and other regulatory agencies.
Assistant Director of Nursing and Staff Development
Timber Ridge Nursing & Rehabilitation Center
01.2008 - 12.2008
Maximize all aspects of nursing care as per the Director of Nursing with direct oversite of nursing staff, resident care, all staff education, orientation, policy development, and infection control program, aided with MDS data collection and submission process.
MDS/RAI Assessment Coordinator
Life Care Center of Lecanto FL
01.2006 - 12.2006
Produced all resident assessment and entry of MDS data within acceptable goal limits as per CMS guidelines with facilitation of all LTC care plan meetings, facilitation and helping social services with resident discharge planning and case management.
Unit Manager
Colonial Hills Nursing and Rehab Center
01.2002 - 12.2002
Manager of a Lifecare Facility 30+ bed skilled rehabilitation unit with responsibilities of coordinating patient care, oversite and management of unit staff and scheduling.
Acute & Chronic Dialysis Nurse
Fresenius Medical Care
Knoxville, TN
01.1997 - 12.1997
Acute dialysis nursing care in multiple Knoxville TN hospitals.
Also, I delivered patient treatment in Knoxville area dialysis clinics helping with patient assessment and dialysis, plasmapheresis, and other treatments as ordered.
Registered Nurse
University of Tennessee Medical Center
01.1994 - 12.1994
3p to 11p Float Nurse delivering care to: Emergency Department, Pediatrics, Nursery, PICU, MICU, CCU, PCCU, Pediatric Dialysis, and the Medical/Surgical floors in adult and pediatric care.
Registered Emergency Department Charge Nurse
Fort Sanders Loudon Hospital
01.1992 - 12.1992
Day shift charge nurse in a critical assess hospital emergency department with five beds, supervision of LPN and clerical staff.
Timeline
Certified Case Manager III
Cumberland Medical Center
01.2021 - Current
Director of Nursing
The Retreat Nursing Home
01.2018 - 12.2018
Office Manager
Rainbow Lakes & River Realty
01.2016 - 12.2016
Director of Quality Assurance
Palm Garden of Gainesville FL
01.2014 - 12.2014
HOSPITAL RISK MANAGER / SAFETY AND COMPLIANCE OFFICER
Seven Rivers Regional Medical Center of Crystal River FL
01.2012 - 12.2012
Assistant Director of Nursing and Staff Development
Case Manager III - Escalation Manager at Dispute Resolution Center of Kitsap CountyCase Manager III - Escalation Manager at Dispute Resolution Center of Kitsap County
CASE MANAGER III at VOA Southeast (previously Volunteers Of America Southeast)CASE MANAGER III at VOA Southeast (previously Volunteers Of America Southeast)