Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Whitehorse

Grants,NM

Summary

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Dedicated security supervisor offering several years of experience managing security teams and law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Supervisor

Acoma Business Enterprises
Acoma Pueblo, NM
08.2022 - Current
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Provided security team leadership and contributed to on-call duties.
  • Interviewed and hired security personnel with strong skill sets and expertise.

Crew Member

McDonald's
Grants, NM
11.2018 - 03.2019
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Adhered to health department regulations regarding food handling procedures.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Informed customers about daily specials in an engaging manner.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained an organized work area to ensure efficient operations.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Restocked kitchen supplies including food products and utensils.
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Took orders from patrons and input selections into store computer system.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Caregiver

Basin Coordinated Health Care
Grants, NM
08.2018 - 02.2019
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Helped clients get in and out of beds and wheelchairs.

Home Health Aide

Loyalty Service Agency
Grants, NM
09.2017 - 08.2018
  • Administered medications as instructed by physician or nurse practitioner.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Provided companionship and monitored health condition of clients.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Prepared meals and snacks according to prescribed diets.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted in ambulation and exercise routines for clients.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Documented care provided and submitted notes to supervisor.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.

Education

GED -

NMSU
Grants, NM

Skills

  • Report Analysis
  • Staffing and scheduling
  • Operations Management
  • Investigative procedures
  • Security screening
  • Skilled in conflict resolution
  • Security team leadership
  • Daily status reports
  • CPR and Child CPR Training
  • Defensive driving training
  • Staff hiring
  • Policy Enforcement
  • Surveillance
  • AED certified

Certification

  • TIPS certified
  • CPR, First-Aide, AED certified

Languages

English
Professional
Navajo
Limited

Timeline

Security Supervisor

Acoma Business Enterprises
08.2022 - Current

Crew Member

McDonald's
11.2018 - 03.2019

Caregiver

Basin Coordinated Health Care
08.2018 - 02.2019

Home Health Aide

Loyalty Service Agency
09.2017 - 08.2018

GED -

NMSU

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Kimberly Whitehorse