Kimberly Wiley
Zebulon,NC
Summary
Dynamic professional with experience at Miracle Of Faith Ministries and Telamon Head Start, excelling in customer service and office administration. Proven ability to maintain confidentiality while managing sensitive information and fostering supportive learning environments. Skilled in organization and communication, enhancing classroom management and client relations through effective strategies.
Overview
13
13
years of professional experience
Work History
Secretary
Miracle Of Faith Ministries
04.2012 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Head Start Teacher
Telamon Head Start
08.2015 - 03.2020
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
Education
Master of Science - Organizational Leadership
Liberty University
Lynchburg, VA05-2014
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Languages
English
Native or Bilingual
Timeline
Head Start Teacher
Telamon Head Start
08.2015 - 03.2020
Secretary
Miracle Of Faith Ministries
04.2012 - Current
Master of Science - Organizational Leadership
Liberty University
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