Dedicated Utilization Review Nurse Case Manager with expertise in insurance coordination and patient assessment. Proven ability to enhance patient care while ensuring compliance with clinical standards and insurance guidelines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Utilization Review Nurse Case Manager
LeBonheur Children' Medical Center
Memphis, TN
12.2014 - 09.2025
Reviewed patient records for compliance with insurance guidelines and clinical standards.
Collaborated with healthcare teams to streamline patient care and optimize resource utilization.
Assessed patient medical records to determine the appropriateness of requested services and procedures.
Served as a resource for staff members seeking guidance on utilization review matters.
Conducted reviews of inpatient utilization for compliance with admission criteria and concurrent review requirements.
Case Manager
AR Children's Hospital
Little Rock, AR
07.2012 - 11.2014
Facilitated communication among interdisciplinary teams to ensure holistic client support and care.
Identified barriers to care and developed strategies to overcome obstacles faced by clients.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Education
Bachelor of Science - Nursing
University of Arkansas Medical Sciences
05-2004
Bachelor of Science - Elementary Education
Florida State University
05-1993
Skills
Utilization review
Patient assessment
Case management
Insurance coordination
Interdisciplinary collaboration
Effective communication
Critical thinking
InterQual criteria
HIPAA compliance
Prior authorization
Milliman guidelines
Certification
Accredited Case Manager certification from ACMA
Currently hold a compact nursing license (NLC) from the state of MS