Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Williams

Kimberly Williams

Chipley,FL

Summary

Dynamic and dependable professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for exceptional attention to detail and effective problem-solving skills, consistently enhancing workflow efficiency and fostering positive relationships. Adept at multitasking and adapting quickly to new challenges, ensuring high-quality service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Stocking 1

Walmart
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Deli Clerk

Piggly Wiggly Grocery Store
06.2022 - 12.2023
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
  • Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
  • Improved product freshness and reduced waste with meticulous stock rotation practices.
  • Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
  • Engaged with customers to receive feedback on deli offerings, using insights to make targeted improvements.
  • Prepared custom order requests for special events, receiving positive feedback for quality and service.
  • Implemented creative display techniques for deli items, increasing sales through visual appeal.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Secretary

JRS
04.2020 - 04.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Improved office workflow by redesigning document submission process.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

GED -

Washington Holmes Technical College
Chipley, FL
06.2012

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Stocking 1

Walmart
06.2024 - Current

Deli Clerk

Piggly Wiggly Grocery Store
06.2022 - 12.2023

Secretary

JRS
04.2020 - 04.2023

GED -

Washington Holmes Technical College

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Kimberly Williams