Kimberly Williams
Lexington,KY
Summary
Dynamic Laboratory Supervisor with a proven track record at Saint Joseph Hospital, excelling in team leadership and quality metrics monitoring. Skilled in process improvement and fostering a positive work culture, I drive operational efficiency and ensure regulatory compliance, enhancing laboratory performance and staff engagement.
Overview
23
23
years of professional experience
Work History
Laboratory Supervisor
Saint Joseph Hospital
12.2022 - Current
- Supervise and support a team of 20+ employees, ensuring consistent performance, regulatory compliance, and high quality testing standards.
- Sustain a favorable score by cultivating a positive lab culture, supporting staff, and promoting open communication across all shifts.
- Conduct semi-annual and annual competencies and performance evaluations, providing coaching, feedback and development plans.
- Track, analyze, and report monthly laboratory quality metrics, identifying trends and initiating process improvements to enhance accuracy, efficiency and drive process improvements.
- Support productivity goals by monitoring workload distribution, optimizing processes and staffing levels through scheduling.
Laboratory Manager
Flaget Memorial Hospital
02.2018 - 12.2022
- Oversaw daily laboratory operations to ensure efficient workflow, accurate testing, and regulatory compliance.
- Ensured ongoing readiness for CAP inspections through documentation management, audits, and adherence to regulatory requirements.
- Lead implementation and validation of new laboratory analyzers and tests.
- Collaborated with multiple departments to improve processes, meet turnaround time goals, and support organizational efficiency and quality initiatives.
- Monitored, analyzed, and reported quality metrics monthly and quarterly, identifying trends and driving improvements.
- Ensured competency evaluations were completed as required.
- Performed annual performance evaluations and provided coaching, training, and corrective action if indicated to
- Managed productivity and budget targets through effective scheduling, inventory oversight, and resource management.
- Developed, wrote, reviewed and entered laboratory policies and procedures on PolicyStat.
- Assisted in Epic Beaker Lab build activities.
Laboratory Supervisor
Saint Joseph Jessamine
03.2013 - 02.2018
- Supervised daily laboratory operations to ensure accurate testing, efficient workflow, and compliance with regulatory and organizational standards.
- Maintained continuous preparedness for CAP inspections by supporting documentation, audits, corrective actions, and adherence requirements.
- Wrote, reviewed and updated standard operating procedures and laboratory policies.
- Lead implementation and validation of new analyzers, instrumentation, and test methodologies, collaborating with vendors and internal stakeholders.
- Performed competency assessments and conducted annual performance evaluations for laboratory staff.
- Monitored, analyzed and reported laboratory quality metrics, identifying trends and implementing corrective actions to drive continuous improvements.
- Promoted a positive laboratory work environment through effective communication, training, and staff engagement.
- Performed specimen collection and laboratory testing in accordance with established procedures and quality standards.
- Performed routine instrument maintenance, quality control and proficiency testing to ensure optimal performance and minimal downtime.
Medical Technologist
Saint Joseph Hospital
10.2002 - 03.2013
- Performed preventive maintenance on laboratory analyzers and instrumentation to ensure accurate and reliable test results.
- Conducted quality control and proficiency testing to meet standards and ensure laboratory compliance.
- Performed patient specimen testing as a generalist, processing and accurately completing multiple test types across different laboratory sections.
- Troubleshot analyzer errors and equipment breakdowns to minimize downtimes and maintain workflow efficiency.
- Consistently met or exceeded turnaround time and accuracy benchmarks, contributing to high-quality patient care.
- Streamlined lab processes through proactive problem-solving and constraining, enhancing team productivity and adaptability.
Education
MBA - Healthcare Management
Baker College
06-2012
Bachelor of Science - Medical Technology
Morehead State University
Morehead, KY07-1997
Skills
Leadership & Management Skills
- Staff Supervision & Mentoring
- Performance Evaluations& Competency Assessments
- Scheduling & Resource Allocation
- Productivity & Budget Management
- Team Engagement & Positive Work Culture
- Conflict Resolution & Corrective Actions
- Cross-Department Collaboration
Process Improvement & Operational Skills
- Workflow Optimization & Efficiency Improvements
- Quality Metrics Monitoring & Reporting
- Inventory Management & Cost Control
- Project Management
Timeline
Laboratory Supervisor
Saint Joseph Hospital
12.2022 - Current
Laboratory Manager
Flaget Memorial Hospital
02.2018 - 12.2022
Laboratory Supervisor
Saint Joseph Jessamine
03.2013 - 02.2018
Medical Technologist
Saint Joseph Hospital
10.2002 - 03.2013
MBA - Healthcare Management
Baker College
Bachelor of Science - Medical Technology
Morehead State University