Kimberly Williamson
Grant,MI
Summary
Resourceful administrative & operations support professional with 6+ years of experience enhancing workflow efficiency, supporting sales teams, managing client accounts, and maintaining accurate documentation. Known for professionalism, adaptability, strong communication, and the ability to manage high-volume, detail-driven responsibilities.
Overview
6
6
years of professional experience
Work History
Sales Associate
Roll & Hill
08.2024 - Current
- Enhanced customer satisfaction by resolving inquiries with professionalism and accuracy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Collaborated with team members to achieve monthly sales targets.
- Conducted product demonstrations during the trade events.
- Managed the US manufacturer's representative network.
Sales Administrator / Estimator
Praise Sign Company
10.2023 - 12.2024
- Delivered customer service across all communication channels.
- Coordinated permits, bonds, and contract documents.
- Collaborated with sales team to prepare quotes and proposals for prospective clients.
Account Manager
Thoroughbred Fulfillment
01.2023 - 10.2023
- Managed accounts, inventory, and reorders.
- Scheduled shipments and processed billing.
- Trained clients on dashboard tools.
Account Representative
2/90 Sign Systems
05.2021 - 01.2023
- Prepared quotes and responded to inquiries.
- Reviewed contracts and purchase orders.
- Prepared sign schedules and trained new hires.
Escrow Assistant
First American Title
10.2020 - 05.2021
- Reviewed mortgage titles and evaluated liens.
- Coordinated with attorneys, borrowers, and county offices.
- Used Accurint, FAMOS, FAST, and Teams.
Auto Loss Mitigation Prospector
Fifth Third Bank
07.2019 - 10.2020
- Reviewed accounts for hardship eligibility.
- Processed loan deferrals and extensions.
- Recorded activity in BRAVO, CACS, and ACE.
- Trained new associates.
Education
High School Diploma -
Fruitport High School
Fruitport, MI05.2017
Skills
- Customer Service & Communication
- Administrative Support & Scheduling
- Documentation Review & Reporting
- Sales Quoting & Estimating
- CRM Tools (HubSpot, NetSuite)
- Microsoft Office & Google Workspace
- Bluebeam, Pivot Tables & Spreadsheet Analysis
- Inventory Tracking & Fulfillment Systems
- Time Management, Multi-tasking, Proofreading
- Customer relationship management
- Team collaboration
Timeline
Sales Associate
Roll & Hill
08.2024 - Current
Sales Administrator / Estimator
Praise Sign Company
10.2023 - 12.2024
Account Manager
Thoroughbred Fulfillment
01.2023 - 10.2023
Account Representative
2/90 Sign Systems
05.2021 - 01.2023
Escrow Assistant
First American Title
10.2020 - 05.2021
Auto Loss Mitigation Prospector
Fifth Third Bank
07.2019 - 10.2020
High School Diploma -
Fruitport High School