Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors.
Overview
9
9
years of professional experience
Work History
Assistant Purchaser
Dynasty Spas
09.2022 - Current
Checked purchase requisitions for conformance to company policy and proper approvals.
Processed requisitions and purchase orders for supplies and equipment.
Developed and helped to implement purchasing policies and procedures.
Negotiated with vendors to determine optimal solutions in terms of price, quality and service.
Established relationships with vendors to support access to latest product information and pricing.
Sourced new vendors and negotiated contracts to reduce costs and improve quality
Create POs
Request quotes
Receive items
Unbox and shelve items
Organized tool crib
Sign out items to workers
Keep track of stock
Reduced operational expenses and supported profitability by implementing cost-saving initiatives.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Educated customers on use of banking website and mobile apps.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Monitored and reported suspicious activity in line with bank security policies.
Kept both drive thru and indoor lines moving.
Let members into their security boxes.
Assistant Relationship Manager
Steelhead Finance
03.2021 - 08.2021
Built and maintained relationships with new and existing clients while providing high level of expertise.
Created invoices
Verified Truck loads
Requested money for break downs and diesel
Fielded calls
Called clients
Requested payments
Medical Receptionist
Eventide Family Practice
04.2019 - 03.2020
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Transcribed phone messages and relayed to appropriate personnel.
Supported office staff and operational requirements with administrative tasks.
Completed patient referrals to other medical specialists.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Invoiced patients accurately in line with charging guidelines.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Shift Manager
Checkers Restaurant
04.2018 - 03.2019
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Excelled in every store position and regularly backed up front-line staff.
Managed and mentored 4-10 staff members
Handled 5-10k in cash daily
Sales Associate
Lifeway Christian Bookstore
02.2015 - 11.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas