Executive Assistant and Coordinator professional with over 18 years of administrative and customer service experience. I’m experienced in performing a variety of administrative tasks including managing calendars for over 20+ Executive Directors and VPs (domestic and International). Skilled in programs such as: OurDay, Oracle, Microsoft Outlook, Word, Excel, PowerPoint, Oracle, EPIC, AS400, Boxcar, Ariba, SAP Concur Expense, SharePoint, Adobe, and Salesforce Service Cloud. My unique and diverse experience includes processing sensitive and confidential information. It also includes being a liaison between staff members, executives, and other members on the leadership team. Finally, I have received public recognition quarterly and a yearly award for my stellar work ethic and outstanding professionalism.
Overview
15
15
years of professional experience
Work History
Administrative Coordinator I (Full-time)
Medical University Of South Carolina
04.2024 - 10.2024
Assisted management with special projects to complete all tasks by deadlines.
Prepared high-quality presentations that effectively conveyed complex information in an easily digestible format for stakeholders.
Implemented innovative solutions to overcome common workflow challenges faced by the administrative team.
Created and maintained detailed records of office expenses to accurately predict future budget requirements.
Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Legal Executive Assistant (Full-time)
Astellas/Kelly Services
02.2022 - 07.2022
Assisting over 20 Executive Directors, Attorneys and VPs in the Legal department with scheduling meetings, supporting, and planning catering events
Use Ariba which is an integrated system that houses SAP Concur, which I use to create and reconcile expense reports and make travel arrangements
Used Ariba to order supplies for the execs I support (from Amazon Hoffman Technologies)
Used SharePoint to share documents, post and share their social media content between other executives in other countries
Maintain and create PowerPoint decks for the execs I currently support for meetings
Providing UPS labels
Assisting with the entire off-boarding process of employees who are leaving the company
Assisting with Contracts and invoices in ONIT
Ordering office supplies and assisting with monthly reports, as requested
Uploading documents and contracts into DocuSign for signatures.
Executive Assistant/Supervisor (Full-time)
Palmetto Behavioral Health
11.2021 - 12.2021
Maintained CEO, CFO, CNO and other upper-level management with calendar management via Microsoft Outlook (Teams)
Arranged meetings and prepared complex correspondence, presentations and special projects and reports on behalf of the CEO and other Board members
Established relationships on behalf of the CEO and other managers, local state and national constituents
Ensured the matters are handled in accordance with the CEO’s needs and hospital policies
Supervised all front desk staff and made sure shifts were staffed daily
Conducted employee evaluations and gave advised how they should improve work performance
Distributed updated documents and policies throughout the facility
Arranged company lunches, updated employee boards daily.
Secretary (Full-time)
Medical University of SC
05.2009 - 05.2019
Delivered exceptional administrative and operational support, overseeing patient’s schedules and medical records
Ensured confidentiality of all medical records were accurate and updated
Conducted admissions with family members confirming that they understood protocols and consent documentations
Answered switchboard with up to 60+ phone calls daily
Troubleshooted office equipment daily and routed issues to appropriate staff members
Electronically filed documents
Trained new hires in HIPPA laws and guidelines
Used Epic (Software System) to schedule appointments, keep patient’s demographics, allergies, and other pertinent information
Epic is also used for bed board management and admissions
Used Word to create forms and update policy templates
Used Adobe for formatting business cards and newsletter templates.
CANDY STRIPER at Medical University Of South Carolina Health Florence Medical CenterCANDY STRIPER at Medical University Of South Carolina Health Florence Medical Center
Certified Medical Assistant/Physicians Office Spec at Roper St. Francis Physicians PartnersCertified Medical Assistant/Physicians Office Spec at Roper St. Francis Physicians Partners