Kimberly Windle
Chandler,AZ
Summary
Dynamic educator with a proven track record at Innovation Learning Center, adept at developing differentiated instruction strategies that enhance student outcomes. Skilled in effective communication and classroom organization, fostering collaborative environments. Committed to supporting diverse learning needs with empathy and patience, ensuring every student achieves academic success.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Instructional Assistant Teacher for Pre-K
St. John's Bosco Catholic School
Phoenix, AZ
01.2025 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Aided in the delivery of group lessons, classroom activities, and classes.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Teacher/Educator
Innovation Learning Center
Phoenix Arizona
08.2024 - Current
- Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.
- Established positive classroom environments that fostered open communication and collaboration between students.
- Enhanced student participation through integration of interactive activities.
- Built strong rapport with parents/guardians through consistent communication about individual student progress, fostering collaborative partnerships that supported academic achievement.
Sales Associate
Dillard's
Chandler, AZ
03.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Executed returns, exchanges, and refunds adhering to store regulations.
Case Aide Visitation
Agape Family Services
Tempe, AZ
01.2024 - 03.2024
- Managed client records to support efficient tracking of progress and results.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
Home Staging Assistant/Remodeling
Various Realtors Add Contractors
Phoenix, AZ
01.2014 - 03.2020
- Ensured prompt and professional handling of client concerns, enhancing customer service.
- Enhanced property appeal by strategically placing furniture and accessories in homes for sale.
- Reduced project turnaround time through diligent task prioritization and effective time management skills.
- Collaborated with real estate agents to understand target demographics and tailor staging accordingly.
Customer Service Representative
America West Airlines
Phoenix, AZ
10.1987 - 12.1991
- Demonstrated professionalism by effectively managing and resolving disputes in stressful situations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Flight Attendant
America West Airlines
Phoenix, AZ
10.1987 - 12.1991
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Addressed individual needs to enhance overall passenger experience.
Ticket Agent
America West Airlines
Phoenix, AZ
10.1987 - 12.1991
- Ensured secure handling of ticket transactions through computerized systems.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Assisted with development and implementation of new ticketing policies for enhanced service delivery.
Assistant Manager
Previews Clothing Store
Boise, ID
06.1980 - 08.1985
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw cash transactions and deposit logs to enhance precision.
Education
Associate Of Applied Business - Business
Boise State University
Boise, IDSkills
- Classroom organization
- Effective communication
- Small group instruction
- Conflict resolution
- Verbal and written communication
- Organization and prioritization
- Positive reinforcement
- Collaborative and Team-oriented
- Interpersonal and communication skills
- De-escalating and resolving conflicts
- Communication and interpersonal skills
- Adaptive learning
- Empathy and patience
- Friendly and outgoing
- Collaborative teamwork
- Computer skills
Accomplishments
1st place in Miss Pacific Northwest Dance Competition. Scholarship for academics and also Dance.
Certification
Certificate for excellence service for America West Airlines from Airforce One.
Timeline
Instructional Assistant Teacher for Pre-K
St. John's Bosco Catholic School
01.2025 - Current
Teacher/Educator
Innovation Learning Center
08.2024 - Current
Sales Associate
Dillard's
03.2024 - 07.2024
Case Aide Visitation
Agape Family Services
01.2024 - 03.2024
Home Staging Assistant/Remodeling
Various Realtors Add Contractors
01.2014 - 03.2020
Customer Service Representative
America West Airlines
10.1987 - 12.1991
Flight Attendant
America West Airlines
10.1987 - 12.1991
Ticket Agent
America West Airlines
10.1987 - 12.1991
Assistant Manager
Previews Clothing Store
06.1980 - 08.1985
Associate Of Applied Business - Business
Boise State University