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Kimberly Wolfanger
Le Roy,NY
Summary
Resourceful and adaptable healthcare professional with a strong background in patient assessment and case management. Known for effective communication and client advocacy, ready to leverage skills to enhance patient discharge processes and support community resources.
Overview
23
23
years of professional experience
Work History
Discharge Care Manager
Wyoming County Community Hospital
Warsaw, NY
10.2022 - Current
- Coordinated multidisciplinary teams to enhance patient care planning and outcomes.
- Monitored patient progress, adjusting care plans to ensure optimal outcomes.
- Collaborated with physicians, physical therapist, occupational therapist, speech therapist, and nursing staff to develop comprehensive treatment plans
- Managed caseloads, prioritizing client needs for timely access to necessary services.
- Liaised between clients' families and community agencies to secure essential services and support.
- Utilized healthcare information systems to streamline care coordination and documentation processes.
- Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
- Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
- Maintained timely communication with physicians regarding patient's progress during the course of treatment prior to discharge.
- Evaluated patient's ability to live independently or function within an assisted living facility prior to release from the hospital.
- Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.
Home Health Aide
South St Senior Care
Le Roy, Ny
07.2008 - Current
- Provided personal care and assistance to seniors in daily activities.
- Administered medications according to care plans and schedules.
- Monitored health status and reported changes to healthcare professionals.
- Assisted with mobility and transportation for medical appointments.
- Maintained cleanliness and safety of living environments for clients.
- Communicated effectively with clients to ensure comfort and well-being.
- Collaborated with family members to discuss care needs and preferences.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Senior Account Clerk
Wyoming County Community Hospital
Warsaw, Ny
09.2020 - 10.2022
- Prepared monthly financial reports for management review and analysis.
- Prepared monthly financial reports for management review.
- Ensured compliance with regulatory standards in financial reporting processes.
- Ensured compliance with applicable laws and regulations related to finance and accounting functions.
- Collaborated with departments to resolve billing discrepancies and inquiries.
- Generated various ad hoc reports as requested by upper management team.
- Monitored progress against established goals and objectives for the department.
Medical Billing
Wyoming County Community Hospital
Warsaw, NY
08.2017 - 09.2020
- Reviewed patient accounts for accuracy and completeness before submission.
- Coordinated with insurance companies to resolve billing discrepancies.
- Processed medical claims using advanced billing software systems.
- Communicated with healthcare providers to obtain necessary documentation.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
Teacher's Assistant
Genesee Valley Educational Partnership
Mt Morris , Ny
09.2016 - 08.2017
- Supported students with individualized learning plans and special needs accommodations.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Implemented lesson plans under teacher guidance to ensure curriculum alignment.
- Assisted teachers in preparing instructional materials and classroom activities.
- Monitored student behavior and promoted a positive classroom environment.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
Substitute Teacher
Le Roy Central School District
Le Roy, Ny
09.2003 - 06.2016
- Delivered engaging lessons across various subjects to diverse student groups.
- Managed classroom behavior and maintained a positive learning environment.
- Adapted instructional strategies based on individual student needs and learning styles.
- Provided classroom instruction outlined in teacher's lesson plans.
- Implemented school policies and procedures effectively within the classroom setting.
- Promoted a safe and secure atmosphere within the classroom setting.
In-Home Childcare Provider
Self-employed
Le Roy , NY
08.2011 - 08.2015
- Delivered attentive care to children, fostering a safe and nurturing environment that promotes growth.
- Implemented consistent routines to support children's emotional stability and security.
- Ensured cleanliness and organization of play areas and children's belongings, creating an inviting and safe space for play and learning.
- Communicated effectively with parents about children's daily needs and progress.
- Communicated with parents about daily activities, highlighting children's successes and observed strengths to support their development.
Education
Bachelor of Science - Elementary Education
SUNY, Brockport
Brockport, NY06-2003
Skills
- Care coordination and planning
- Case management
- Patient assessment
- Care transitions
- Patient safety
- Interdisciplinary collaboration
- Client advocacy
Timeline
Discharge Care Manager
Wyoming County Community Hospital
10.2022 - Current
Senior Account Clerk
Wyoming County Community Hospital
09.2020 - 10.2022
Medical Billing
Wyoming County Community Hospital
08.2017 - 09.2020
Teacher's Assistant
Genesee Valley Educational Partnership
09.2016 - 08.2017
In-Home Childcare Provider
Self-employed
08.2011 - 08.2015
Home Health Aide
South St Senior Care
07.2008 - Current
Substitute Teacher
Le Roy Central School District
09.2003 - 06.2016
Bachelor of Science - Elementary Education
SUNY, Brockport