Kimberly Worley
Lebanon,PA
Summary
Accomplished Quality Abstractor Analyst with a proven track record at Penn State Health for enhancing data accuracy and efficiency through expert database navigation and meticulous document analysis. Skilled in EHR systems like EPIC and Cerner-Oracle. Familiarity with abstraction and reporting of data analytics of Organizational-level Goals & Measures, Joint Commission National Patient Safety Goals, & CMS HIQR & HOQR Measures & specifications, including eCQM validation (specifically Severe Sepsis and Septic Shock, Perinatal Care measures, HOP Stroke, VTE, Hybrid HWR/HWM). I have participated in and successfully completed 2 years of the CMS Data Validation audit process, supporting the health system abstraction accuracy. Adept at fostering professional relationships and departmental support, I significantly streamline abstracting & reporting processes and improve patient outcomes.
Overview
12
12
years of professional experience
Work History
Quality Abstractor Analyst
Penn State Health Milton S. Hershey Medical Center
10.2015 - Current
- Delivers high-quality EHR abstractions under tight deadlines, managing multiple projects simultaneously without sacrificing attention to detail.
- Assisted in the training of new team members throughout the health system, sharing expertise in national Core Measures and other Registries, and abstracting best practices and procedures.
- Reduced research timeframes by skillfully navigating various online databases and accreditation and certification websites and specification manuals, vendor abstraction tools, Electronic Medical Records, and outside medical records.
- Provided exceptional efficient departmental support and customer service by being easily accessible and available to both internal and external customers, proactively evaluating customer needs to drive product and service improvements, providing timely updates on project status and addressing inquiries & client requests promptly, and responding promptly to client requests, while maintaining open lines of communication throughout the duration of each project.
- Authenticated results and performed quality assurance to assess accuracy of data in both manual chart abstractions and eCQM validations and through inter-rater reliability case abstractions. Developed effective improvement plans when required in alignment with goals and specifications.
- Minimized errors in documentation through meticulous proofreading before submitting completed work products to clients or team members.
- Responsible for maintaining and updating: company databases to track & analyze operational data and policy & procedure manuals to ensure accurate & current information is readily available for future projects.
- Demonstrated strong analytical skills by identifying and trending inconsistencies in data sources during the abstracting process. Generated reports detailing findings and recommendations. Increased efficiency by streamlining reporting procedures & data analysis processes, implementing automation tools, and by creating user-friendly dashboards for easy access to key performance indicators.
- Expedited the completion of projects by prioritizing tasks effectively and efficiently utilizing available resources. Used reference material to facilitate accuracy, clarity and completeness of abstractions and surveys and analytical data reports.
- Adapted quickly to changes in industry standards, technology advancements, and system policies to maintain up-to-date knowledge of abstractor best practices.
- Maintained strict compliance and confidentiality practices with industry and system regulations and guidelines while performing comprehensive abstract research.
- Contributed to a positive work environment by fostering strong professional relationships with colleagues and supervisors, including in the remote workplace.
EHR Analyst
Geisinger Health System
09.2012 - 04.2015
- Bridge the healthcare gap between technology and patient care by assisting providers and support staff with efficient EHR documentation
- Train new employees on EHR use in the classroom setting
- Implement EHR use in new health system acquisitions
- Assist in building and utilization of data analytical tools to support patient care and improve patient outcomes
Education
Bachelor of Science - Healthcare Management And Administration
Drexel University
Philadelphia, PAPractical Nurse - Practical Nurse
Central Susquehanna LPN Career Center
Washingtonville, PA12.1999
Skills
- Document analysis
- Data Interpretation
- Database Navigation
- Research proficiency
- Document Review
- Research and analysis
- Microsoft Office proficient (Excel, Word, OneNote, Teams)
- Midas Care Management proficient (Abstraction Tool)
- Midas CM & Datavision proficient (Analytical Tool)
- EHR Proficiency (EPIC, Cerner-Oracle Products)
Timeline
Quality Abstractor Analyst
Penn State Health Milton S. Hershey Medical Center
10.2015 - Current
EHR Analyst
Geisinger Health System
09.2012 - 04.2015
Bachelor of Science - Healthcare Management And Administration
Drexel University
Practical Nurse - Practical Nurse
Central Susquehanna LPN Career Center
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