Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

KIMBERLY WORTMAN

Summary

Knowledgeable medical practice administrator with a solid background in managing multiple medical practices effectively and efficiently. Successfully implementing administrative processes that streamlined operations, enhanced patient satisfaction, maximized team capabilities and enhanced revenue growth. Skilled in team leadership, ensuring smooth practice operations and adaptability to evolving healthcare needs. Expertise in financial oversight, regulatory compliance, and staff development, fostering collaborative environment that drives results. Reliable and resourceful, consistently delivering effective solutions and improvements.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Medical Practice Administrator

RWJBarnabas Health/Cardiology
08.2018 - Current
  • Collaborated with physicians to develop strategic plans for continued growth and expansion of the practice''s service offerings.
  • Negotiated contracts with vendors, securing cost-effective deals on equipment, supplies, and services vital to the practice''s success.
  • Ensured compliance with all state and federal regulations, maintaining meticulous documentation of policies and procedures.
  • Fostered an inclusive and welcoming environment for all patients, prioritizing accessibility and accommodation of diverse needs.
  • Established robust internal communication channels to keep staff informed about important updates or policy changes affecting their roles within the practice.
  • Enhanced employee morale through regular performance evaluations and professional development opportunities.
  • Maintained strict confidentiality in accordance with HIPAA guidelines while managing sensitive patient information throughout various administrative tasks.
  • Monitored financial health of the practice through regular budget analysis, identifying areas for potential cost savings or revenue generation.
  • Assisted in recruiting top-quality medical professionals to strengthen the practice''s reputation for excellence.
  • Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services.
  • Increased patient satisfaction by enhancing communication between medical staff and patients.
  • Improved overall office efficiency with effective delegation of tasks to administrative team members.
  • Reduced wait times for patients, optimizing the flow of daily appointments and procedures.
  • Streamlined patient scheduling by implementing an efficient appointment management system.
  • Supported physician partners in navigating complex administrative issues, providing essential guidance and expertise to ensure smooth operations.
  • Coordinated educational programs for staff members to stay up-to-date on industry best practices and regulatory changes.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Oversaw accounting, budgeting, and financial reporting.

Medical Assistant

Shore Heart Group
10.2015 - 08.2018
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
    • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
    • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
    • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
    • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Performed medical records management, including filing, organizing and scanning documents.
    • Provided thorough patient education on cardiac diagnostic procedures, reducing anxiety levels and increasing understanding of their condition.
    • Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
    • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
    • Teamed with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
    • Cultivated productive relationships with vendors specializing in pacers and AICDs, facilitating fulfillment of software and equipment orders.

Cardiology EKG Technician

John Hopkins Hospital (JHH)
09.2009 - 01.2010
    • Performed EKG's across various departments within JHH
    • Provided quality patient care, ensuring the safety and comfort of patients
    • Cross teams collaboration, supporting a host of doctors and
    • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
    • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
    • Monitoring EKG equipment and reporting any malfunctions

Adjunct Instructor

Sanford Brown Institute
04.2008 - 07.2008
  • Adjunct instructor for Anatomy, Physiology, Pharmacology, Clinical Asepsis, Medical office Applications, Computer Applications and Microbiology and Urinalysis
  • Managed classroom effectively to maintain a positive learning environment for all students.
  • Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
  • Examined and graded assignments and assessments to report grades to appropriate personnel.
  • Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
  • Mentored struggling students with targeted one-on-one assistance, leading to improved academic performance.
  • Excellent student feedback on the course structure and delivery of content
  • Prepared all students to practice as a Medical Assistant and sit for their certification

Clinical Research Assistant

RxTrials/Chesapeake Research Group
10.2007 - 03.2008
  • Screening, subject recruitment, ICF, randomizing through IVRS, working with EDC and CRF's
  • Organized references and subject materials
  • Assisted in data collection and data management
  • Facilitated efficient organization of study-related documents through meticulous record-keeping practices.
  • Educated patients regarding all facets of clinical study participation.
  • Managed updates and input for patient information database.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Monitored safety events during clinical trials by promptly reporting adverse events and implementing corrective action plans as needed.
  • Assisted principal investigators in evaluating treatment outcomes by conducting thorough assessment of patient data.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.

Supervisor

Potomac Valley Orthopedics Sports Medicine & Rehab
05.2007 - 10.2007
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Led office credentialing process for physicians and physical therapists; created a streamline compliance process for certifications, licensing, insurance, and payroll
  • Daily office management, which required adequate staffing for optimal office flow
  • Supported patients through: My duties also included but were not limited to authorizing appointments for emergent patients, telephone triage, post-op patient teaching
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Served as a liaison between clinical staff and administration to address concerns and optimize workflows.

Director of Bone Densitometry (Promoted)

Mercy Medical Center/Endocrinology/Women's Imaging
01.2006 - 05.2007
  • Served as Director of Bone Densitometry in Women's Imaging, performing and comparing more than 20 patient BMD scans daily
  • Completed Clinical Research Trials with a neighboring hospital
  • Supported the Endocrinology department lead with exams, vitals, injections, patient teaching, and data entry into EMR
  • Assisting with Fine needle Thyroid Aspiration slide preparation were some of the duties that were performed
  • Previously: Medical Asst/Research Asst & Dexa Tech

Medical Asst. /Healthcare Admin.

Professional Employment
08.2002 - 01.2006
  • Contracted across several sites including: hospitals, surgery centers and medical offices
  • Experienced in process and procedures of several departments including: OB/GYN, Pediatrics, Hematology/Oncology, Geriatrics, Surgery: Vascular and Plastic, Women's Imaging, Endocrinology/bone health, G.I., and Internal Medicine
  • Trained and well versed in key medical protocols and regulations such as: JHACO, OSHA, HIPPA, CLIA, COLA, IRB, SOP's and GCP is of great value when it comes to safe, healthy and informed practice

Education

Associates Degree - Science: Practical Nursing

OCVTS
Toms River, NJ
05-2000

Skills

  • Continuous improvement strategies
  • Revenue cycle optimization
  • Talent acquisition and retention
  • Coding accuracy in healthcare
  • Marketing strategy development
  • Enhancing patient satisfaction
  • Clinical partnership development
  • Credentialing and privileging oversight
  • Team leadership
  • Payroll administration
  • Financial budget management
  • Client relationship management
  • Healthcare practice management
  • Effective policy execution
  • Performance metrics
  • HIPAA and OSHA regulations

Certification

  • International Society for Clinical Densitometry (I.S.C.D) Certification in Bone Mineral Densitometry (BMD) Philadelphia, PA
  • National Institutes of Health (NIH) Baltimore Good Clinical Practice (GCP): Clinical Research Certification Baltimore, MD

Affiliations

  • Women's Leadership Alliance
  • Young Professionals at Community
  • Healthcare Businesswomen's Association

Timeline

Medical Practice Administrator

RWJBarnabas Health/Cardiology
08.2018 - Current

Medical Assistant

Shore Heart Group
10.2015 - 08.2018

Cardiology EKG Technician

John Hopkins Hospital (JHH)
09.2009 - 01.2010

Adjunct Instructor

Sanford Brown Institute
04.2008 - 07.2008

Clinical Research Assistant

RxTrials/Chesapeake Research Group
10.2007 - 03.2008

Supervisor

Potomac Valley Orthopedics Sports Medicine & Rehab
05.2007 - 10.2007

Director of Bone Densitometry (Promoted)

Mercy Medical Center/Endocrinology/Women's Imaging
01.2006 - 05.2007

Medical Asst. /Healthcare Admin.

Professional Employment
08.2002 - 01.2006

Associates Degree - Science: Practical Nursing

OCVTS

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