Kimberly Wright

I responded to customer requests for products, services, and company information. I would place customer orders through manual entry, PO, EDI, and email. I maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. I also oversaw shipping and receiving. I would ensure all packages incoming and outgoing were properly received and sent to the correct customer.

• I support the Outside Sales team by managing ten different manufacturer lines in office. I process orders, track orders, and handle any issues that may arise. I am the first point of contact for wholesaler's and customer's, because of this I have built a great rapport with all of these individuals.

I Support sales and marketing managers by entering new processing orders, tracking orders, working with other departments to process the purchase order, scheduling transportation for delivery, closing orders, and resolving
any problems that may arise. I also build rapport with customers as I am their direct point of contact.

I dispatched company drivers to transport materials from building to building within our compound. I was also responsible for checking in over the road drivers by appointment and direct them where they needed to go to be loaded. I would communicate with shipping and receiving so drivers were loaded in the correct time frame. I was also responsible for checking the drivers out and giving them the correct paperwork. .