Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Wright

Kimberly Wright

Seattle,WA

Summary


Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

11
11
years of professional experience

Work History

Automotive Service Writer

Aa Auto Service Center
10.2024 - 06.2025
  • Coordinated vehicle pick-up or delivery arrangements for customers when necessary, ensuring seamless transition from start to finish of service experience.
  • Assisted in boosting profit margins with up-selling additional services when appropriate to meet customer needs.
  • Monitored technician performance metrics to identify areas for improvement or commendation within the team environment.
  • Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
  • Managed warranty claims efficiently, liaising between customers, technicians, and manufacturers for smooth resolutions.
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Assisted in inventory management, helping maintain appropriate stock levels for parts department.
  • Logged work orders and change orders into Tracs database to track job status.
  • Developed customized preventative maintenance plans tailored to individual client needs, extending the lifespan of their vehicles while preventing costly future repairs.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Orchestrated efficient service schedules to meet need of 20+ customers per day in fast-paced environment.

Babysitter

Kim's babysitting
08.2017 - Current
  • As a Babysitter and owner at Kim's babysitting, I provide responsible and nurturing care for children.
  • I engage in age-appropriate activities, ensure their safety, and create a positive and supportive environment.
  • I also communicate with parents to provide updates and address any concerns.
  • Provide responsible and nurturing care for children.
  • Engage in age-appropriate activities to promote learning and development.
  • Ensure the safety and well-being of children at all times.
  • Communicate with parents to provide updates and address any concerns.

Housecleaner

Wright's Construction & Metal Fabrication
01.2014 - Current
  • As a House cleaner at Wright's Construction & Metal Fabrication, I am responsible for cleaning and maintaining various residential and commercial properties.
  • I ensure that all areas are kept clean and organized, and I pay attention to detail to ensure high-quality cleaning services.
  • Clean and maintain residential and commercial properties.
  • Ensure all areas are kept clean and organized.
  • Prioritize tasks and manage time effectively to meet cleaning deadlines.
  • Provide excellent customer service and address any client concerns or special requests.

Assistant Manager

Extended Stay
03.2022 - 10.2024
  • As an Assistant Manager at Extended Stay, I am responsible for assisting with the day-to-day operations of the hotel.
  • I oversee staff, manage guest reservations, and ensure a high level of customer service.
  • I also handle guest inquiries and resolve any issues or complaints in a timely and professional manner.
  • Assist with the day-to-day operations of the hotel.
  • Oversee staff, manage guest reservations, and ensure a high level of customer service.
  • Handle guest inquiries and resolve issues or complaints in a timely and professional manner.
  • Collaborate with team members to maintain a clean and welcoming environment for guests.
  • In the past two years I have work every position at my hotel working my way up. From Housekeeper, Front Desk, Porter, Night Audit, Lead Housekeeper, and now Assistant Manage.

Education

High school diploma -

Insight School of Washington
Everett, WA
03.2022

Skills

  • Client support
  • Team leadership
  • Effective communication
  • Collaborative teamwork
  • Effective problem resolution
  • Effective time management
  • Compassionate understanding
  • Dedicated work ethic

Languages

English

Timeline

Automotive Service Writer

Aa Auto Service Center
10.2024 - 06.2025

Assistant Manager

Extended Stay
03.2022 - 10.2024

Babysitter

Kim's babysitting
08.2017 - Current

Housecleaner

Wright's Construction & Metal Fabrication
01.2014 - Current

High school diploma -

Insight School of Washington

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