Kimberly Xiong
Eureka,CA
Summary
Motivated healthcare professional with a strong clinical background and a steadfast commitment to delivering exceptional patient care. Recognized for effective collaboration and strategic problem-solving skills, consistently prioritizing patient needs while cultivating a supportive environment. Driven by compassion and empathy, dedicated to fostering positive patient experiences and outcomes. Committed to ongoing learning and professional development, ensuring alignment with the latest advancements and best practices in the evolving healthcare landscape.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Inpatient Hospital Pharmacy Technician
Providence St. Joseph's
01.2016 - Current
- DEA compliance operator/auditor
- Prior to Admission (PTA) Medication Reconciliation with patients, providers and outside facilities
- Hazardous drug operations including handling, storage, compounding, PPE
- Process step improvements for workplace operations that prioritize patient care and safety
- Multitasking responsibilities for different departments, staff and patients across the hospital
- Blood born pathogen and aerosolized contact isolation trainer
- Pharmaceutical math
Outpatient Community Pharmacy Technician
Target/CVS
01.2013 - 01.2016
- Enhanced workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Provided exceptional customer service, creating positive relationships with both new and returning patients.
- Receiving and making calls to customers and providers.
- Insurance (Treatment Authorization Request Specialist)
- Patient care/customer service
Guest Service Assistant Team Lead
Target
05.2009 - 11.2013
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Education
Associate's degree - Pre-Nursing Program
College of The Redwoods
Eureka, Ca01.2025
Skills
- Strong planning and prioritization
- Effective team collaboration
- Adaptability
- Epic and Meditech EHR proficiency
- Professional oral and written communication
- Confidentiality and HIPAA
- Active listening skills
- Analytical problem-solving
- Sterile compounding expertise
- Medical terminology
- Data entry
- ICD-10-CM, CPT, HCPCS
Certification
- Certified Pharmacist Technician (CPhT), California State Board of Pharmacy; (2013)
- Pharmacy Technician Certified Board (PTCB), National Accreditation Board; (2013)
- Certified Medical Biller and Coder (2025)
Certifications
- Aseptic Manipulations (2016)
- Non-sterile, Sterile and Hazardous Drug Storage and Handling (2017)
- Automated Drug Delivery Device Operations "BD Logistics" (2024)
- American Heart Association BLS Certification (2025)
Timeline
Inpatient Hospital Pharmacy Technician
Providence St. Joseph's
01.2016 - Current
Outpatient Community Pharmacy Technician
Target/CVS
01.2013 - 01.2016
Guest Service Assistant Team Lead
Target
05.2009 - 11.2013
Associate's degree - Pre-Nursing Program
College of The Redwoods
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