Kimberly Yarboro
Hiddenite,NC
Summary
Dynamic Support Service Professional with a proven track record at Hughes Behavioral And Mental Health Services, excelling in patient care and crisis intervention. Demonstrated ability to adapt to changing conditions, ensuring high client satisfaction and fostering strong relationships. Skilled in CPR/First Aid and renowned for exceptional patience, coordination, and innovative problem-solving. Achieved consistent client success through effective behavioral support and team collaboration.
Overview
8
8
years of professional experience
Work History
Support Service Professional
Hughes Behavioral And Mental Health Services
09.2016 - Current
- Providing personalized support and care, often requiring a high level of patience, empathy, and understanding to help them navigate daily tasks and challenges, while focusing on their individual abilities and promoting independence, all while adapting to their unique communication styles and needs.
- Implementing positive reinforcement strategies to address challenging behaviors and promote appropriate responses, often requiring a deep understanding of the underlying causes of these behaviors.
- Maintaining open communication with family members, caregivers, and other professionals involved in the individual's care to ensure coordinated support and consistent approaches.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Adapted quickly to changing conditions or unexpected challenges, demonstrating flexibility without compromising performance.
Education
North Iredell High School
Olin, NC06.2012
Skills
- CPR and First Aid Qualified
- Patience and tolerance
- Planning and coordination
- Creativity and innovation
- Assertiveness
- Patient care
- First aid and safety
- Behavioral support
- Personal hygiene assistance
- Housekeeping
- Safety procedures
- Emotional support
- Client documentation
- Meal preparation
- Patient transport
- Documentation
- Behavior redirection
- Crisis intervention
- Schedule management
Timeline
Support Service Professional
Hughes Behavioral And Mental Health Services
09.2016 - Current
North Iredell High School
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