Kimberly Zink
Cottonwood Falls,KS
Summary
Compassionate Medical Aide experienced in delivering personal care and support in assisted living environments. Achieved optimal patient well-being through effective communication, medication administration, and adherence to care plans. Focused on fostering a supportive atmosphere while enhancing care delivery efficiency.
Overview
1
1
Certification
4
4
years of post-secondary education
20
20
years of professional experience
Work History
Med aide
Chase County Care and Rehab
Cottonwood Falls, Kansas
07.2025 - Current
- Administer medications according to care plans and facility procedures.
- Monitor vital signs and report changes to nursing staff.
- Assisted residents with daily personal care tasks to enhance overall well-being.
- Document care services in resident records and shift notes.
- Responded promptly to patient call signals to assess and address their needs. signals and signal lights to determine patients' needs.
- Responded to patient inquiries regarding medications and treatments to ensure understanding. from patients regarding their medications or treatments.
- Facilitated communication with patients to assess feelings and identify needs for assistance or emotional support.
- Ensured resident comfort through attentive companionship and respectful communication.
Med Aide
Homestead Assisted Living
Abilene, Kansas
09.2022 - 06.2025
- Distributed medications according to care plans and facility guidelines.
- Monitored resident vital signs and reported changes to nursing staff.
- Assisted Homestead Assisted Living residents with daily hygiene and dressing needs.
Med aide
Countryside Assisted Living
Abilene, Kansas
12.2023 - 04.2025
- Administered medications according to care plans and facility procedures.
- Monitored vital signs and reported changes to nursing staff.
- Assisted Homestead Assisted Living residents with daily personal care tasks, ensuring dignity and comfort.
- Supported resident mobility through safe transfers, repositioning, and walking assistance, promoting independence.
- Documented care services in resident records and shift notes.
- Provided companionship to enhance resident comfort and emotional well-being through respectful communication.
Patient Access Coord
Geary Community Hospital
09.2021 - 09.2023
- Registered patients for emergency room services, ensuring accurate data entry and timely processing. I input info into Escorted patients to triage for assessment by ER staff, facilitating efficient patient flow. I escort them to triage to be seen by ER staff. Answered incoming phone calls and directed them to appropriate staff. Verified patient paperwork for accuracy and completeness prior to processing. I make calls for nurses and doctors. I admitted patients to the emergency department.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
CNA
Village Manor
Abilene, KS
03.2021 - 09.2022
- Assisted elders with daily activities, day to day activities and personal care. Supported bathing, showering, eating, dressing, and toileting to enhance comfort and dignity. Aided mobility with walkers and wheelchairs to ensure safety and accessibility.
- Provided personal care for Village Manor residents, including bathing, dressing, and hygiene assistance.
- Repositioned residents and supported safe transfers with mobility aids.
- Monitored vital signs and reported changes to nursing staff.
Club House Attendant
Cedar Hills Golf Course
Washington, Kansas
05.2017 - 10.2020
- Maintains clubhouse operations. Operated effectively in a self-directed role. Responsible for operating cash register to sell daily passes, cart rentals, season passes, gift certificates, food, beverages and merchandise. Ability to deal with the public and formulate solutions to golf course problems. Promotes Golf Course programs to meet needs of various individuals, groups and the community. Organize duties for individual shift with minimal supervision. Schedule may include evenings, weekends and holidays. Ability to interact with the public and various City offices. Must establish and maintain effective working relationship with employees and the public. Attends scheduled staff training and meetings. Maintains records of daily operations and monies received. Manages compliance with local, state and federal laws and regulations. Answers the telephone and gives information to callers. Prepared notes, correspondence, and reports. Ability to prioritize and handle multiple tasks. Prepares, maintain and serve various food items in accordance with Health Department regulations. Ability to understand and communicate written instructions.
- Greeted golfers and members at the clubhouse with professional Cedar Hills service.
- Managed sales, cash handling, and daily opening procedures.
- Prepared golf carts with fuel, cleanliness, and starter supplies for play.
- Set up beverage station and snack displays for clubhouse guests.
- Collected payment by processing credit card transactions.
- Adhered to established policies and procedures related to health and safety standards set by management.
- Maintained accurate records of daily activities including sales reports and membership data.
- Resupplied clubhouse merchandise, towels, scorecards, and golf course supplies.
CNA
Linn Community Nursing Home
08.2019 - 09.2020
- Supported elders in performing essential daily tasks to enhance their quality of life. I help them bathe, shower, eat meals, dress, walk etc. I help them to the bathroom and dining room.
- Assisted Village Manor residents with bathing, dressing, and grooming needs.
- Monitored resident vital signs and reported changes to nursing staff.
- Transferred residents safely using gait belts and wheelchairs.
Supervisor
Twin Valley Developmental Services
Greenleaf, KS
09.2018 - 06.2020
- Directed and supervised team of 15 employees in daily operations.
- Supervised Twin Valley Developmental Services support staff across daily residential operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Monitored staff adherence to behavior supports and safety procedures.
- Trained staff on medication support and personal care standards.
- Coordinated client care plans with nurses, therapists, and family members.
- Documented incidents, client concerns, and service notes in records.
- Complied with company policies, objectives and communication goals.
Assistant Manager
Leisler Oil Company
Washington, Kansas
11.2018 - 04.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified the needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation using effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Sales clerk
Kier's Thriftway
09.2017 - 09.2018
- Manage Bakery Department, maintain cash register, carry out customer groceries, stock shelves, Assisted customers with inquiries and requests. Interacted and built positive relationships with colleagues and customers.
- Greeted Kier’s Thriftway shoppers and answered questions with friendly customer service.
- Operated cash register and handled cash, checks, and card payments.
- Bagged groceries carefully and assisted customers with carryout service.
Classroom Assistant
Washington County Head Start
Washington, KS
08.2017 - 05.2018
- Assisted lead teachers with lesson materials and classroom activities.
- Supported Washington County Head Start classrooms with daily child supervision.
- Monitored children during indoor play, meals, and transitions.
- Prepared learning centers with supplies, toys, and activity stations.
- Reinforced positive behavior using consistent Head Start classroom guidance.
- Communicated with teachers about child needs, routines, and concerns.
- Modeled respectful interactions with children, families, and classroom staff.
- Maintained a safe environment inside and outside of classrooms at all times.
- Enforced school rules within the classroom environment.
- Supervised students' behavior while they were working on assignments or during break times.
- Conducted one-on-one tutoring sessions with individual students who needed extra help.
- Provided individual support to students with special needs or disabilities.
- Managed daily clerical tasks, including filing and data entry, to support classroom operations., managed classrooms, and coordinated documents for teachers.
TSR Telephone Sales Representative
Frontier Resources
02.2007 - 04.2017
- I Advise present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Persuaded customers to purchase or retain products or services, enhancing customer satisfaction and loyalty. Documents transactions by completing forms and record logs. Managed database integrity by entering, verifying, and backing up data, ensuring accuracy and accessibility. Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs. Maintains operations by following policies and procedures; reporting needed changes. Maintains quality service by following organization standards. Maintains technical knowledge by attending educational workshops; reviewing publications. Contributed to team effort by accomplishing related tasks.
- Contacted Frontier Resources prospects using outbound sales scripts.
- Presented Frontier Resources service options to new and existing customers.
- Handled customer objections with clear product knowledge and steady communication.
Education
Diploma -
Hanover High School
Hanover, KS 08.1995 - 05.1999
Skills
- Medication aide
- CNA
- Patient care
- Personal care
- ADL assistance
- Vital signs monitoring
- Medication management
- Care documentation
- Medication records
- Resident transfers
- Healthcare coordination
- Team collaboration
- Care plan support
- Guest Services
- Customer service
- Excellent Customer Service
- Supervisor
- Supervising Experience
- Staff training
- Management
- Attention to Detail
- Time management
- Extremely Organized
- Problem solving
- Works well in stressful situations
- Team and independent work
- Electronic health records
- Excel
- Microsoft word
- Word
- Typing speed
- Openly expresses ideas
- Elderly support
- Disability care
- Patient confidentiality
- Disability care
- Patient confidentiality
- Patient care
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
CNA, Present, CPR & First Aid, Present
Timeline
Med aide
Chase County Care and Rehab
07.2025 - Current
Med aide
Countryside Assisted Living
12.2023 - 04.2025
Med Aide
Homestead Assisted Living
09.2022 - 06.2025
Patient Access Coord
Geary Community Hospital
09.2021 - 09.2023
CNA
Village Manor
03.2021 - 09.2022
CNA
Linn Community Nursing Home
08.2019 - 09.2020
Assistant Manager
Leisler Oil Company
11.2018 - 04.2020
Supervisor
Twin Valley Developmental Services
09.2018 - 06.2020
Sales clerk
Kier's Thriftway
09.2017 - 09.2018
Classroom Assistant
Washington County Head Start
08.2017 - 05.2018
Club House Attendant
Cedar Hills Golf Course
05.2017 - 10.2020
TSR Telephone Sales Representative
Frontier Resources
02.2007 - 04.2017
Diploma -
Hanover High School
08.1995 - 05.1999