Kimberly Zugelder
Fairborn,Ohio
Summary
Dedicated nursing student currently working towards Associates degree in Nursing. Solid understanding of the role of nurses in interdisciplinary environments. Excellent clinical and people skills. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load during clinical rotations.
Overview
13
13
years of professional experience
Work History
HUC/NA
Soin Emergency Department
11.2022 - Current
- Collaborates with unit leadership in coordinating the day-to-day activities of the patient care unit
- Perform nursing care skills requested by licensed nurses.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
Practice Manager
Interventional Pain Center
06.2018 - 01.2021
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Created and implemented organizational policies and procedures.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Practice Manager
Advanced Surgical Associates
03.2016 - 07.2017
- Managed budget for the medical practice, reducing overhead costs through careful resource allocation and vendor negotiation.
- Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
- Ensured proper maintenance of facility, coordinating repairs and upgrades as needed for optimal functionality and safety.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
Medical Assistant
Advanced Surgical Associates
02.2011 - 08.2013
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Education
Associate of Science - Nursing
Hondros College of Nursing
Fairborn, Ohio06.2024
Associate of Science - Pre-Nursing
Volunteer State Community College
Gallatin, Tennessee05.2019
No Degree - Medical Assisting
Nashville College of Medical Careers
Nashville, Tennessee07.2008
Skills
- BLS CPR Certification
- HIPAA Training Certified
- EKG's
- Vital Signs
- Venipuncture
- Injections
- Assist Procedures
- Medical Terminology
- Microsoft Word
- Excellent Communication
Timeline
HUC/NA
Soin Emergency Department
11.2022 - Current
Practice Manager
Interventional Pain Center
06.2018 - 01.2021
Practice Manager
Advanced Surgical Associates
03.2016 - 07.2017
Medical Assistant
Advanced Surgical Associates
02.2011 - 08.2013
Associate of Science - Nursing
Hondros College of Nursing
Associate of Science - Pre-Nursing
Volunteer State Community College
No Degree - Medical Assisting
Nashville College of Medical Careers