Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Cook

Philadelphia,PA

Summary

Quality Assurance Analyst and Project Manager with over 20 years of experience in project direction and process optimization. Expertise in planning, coordinating, and validating projects to ensure successful outcomes. Strong analytical skills for identifying improvement areas and implementing effective solutions. Proven ability to build high-performing teams and maintain productive relationships with clients and stakeholders across various sectors.

Overview

2026
2026
years of professional experience

Work History

Information Technology Specialist

U.S. Department of the Treasury
Philadelphia, PA
12.2024 - Current
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals, Tier 1 and Tier 2.
  • Coordinated demonstrations of new applications for stakeholders by in.

Project Manager

TEKsystems
Atlanta, Georgia
03.2022 - 01.2023
  • Led project portfolio management aligned with Zero Trust Architecture, delivering real-time updates to senior leadership.
  • Developed critical project artifacts, including process flows, and risks documentation for milestone tracking.
  • Drove agile project management frameworks to advance Zero Trust initiatives and improve security compliance.

Quality Assurance Analyst

TEKsystems
Atlanta, GA
03.2022 - 01.2023
  • Developed and maintained comprehensive test plans, dashboards, and test cases for a spectrum of systems, including data warehouses, and web and mobile applications.
  • Planned, documented, evaluated, and tracked testing results to ensure data warehouses and system applications are free from defects. Track the results of executing test cases in an easily understandable manner that provides detailed descriptions of the inputs, processes, and outputs.
  • Analyzed and dissected system requirements and technical specifications to create and execute test cases, including developing test data, for large initiatives.
  • Creation of User Acceptance Test cases for participants to walk through and verify the flow and direction.

Software Quality Assurance - Manual Tester

Becker Staffing
Montgomery, PA

Education

Bachelor of Science - Health Administration

American InterContinental University
Schaumburg, IL
06-2014

Skills

  • Data analysis and technical troubleshooting
  • System administration and optimization
  • Network configuration and database management
  • Customer service and support
  • Team collaboration and effective communication
  • Critical thinking and strategic planning
  • Agile methodologies
  • User acceptance testing
  • Zero Trust architecture
  • HL7 messaging standards
  • Employee training and development
  • Client relationship management
  • Technical support and attention to detail
  • Adaptability and problem-solving
  • Time management and project management
  • Service delivery excellence
  • Employee application training
  • HL7 messaging
  • Risk management
  • Network troubleshooting
  • Flexible and adaptable
  • Leadership
  • Effective communication
  • Manual and automated testing

Timeline

Information Technology Specialist

U.S. Department of the Treasury
12.2024 - Current

Project Manager

TEKsystems
03.2022 - 01.2023

Quality Assurance Analyst

TEKsystems
03.2022 - 01.2023

Software Quality Assurance - Manual Tester

Becker Staffing

Bachelor of Science - Health Administration

American InterContinental University

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