Kimberly A. Rosamilia
Spring,Texas
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
35
35
years of professional experience
Work History
Administravie Specialist
CB&I/McDermott International
01.2014 - Current
- BLA) for Cintellate – Reporting System for all incidents, injuries, damages, and environmental issues
- Responsible for granting account access and training of the system
- Daily user of the system for the Gulf Operations Group to include monthly/cumulative yearly I-Care Observation repotr, Good Catches from field personnel, etc
- Ran training records for all personnel under the Gulf region
- Utilizing various systems for monthly reporting
- Delegate
- DOA of $10K to approve invoices in TAP after checks & balance is completed
- Travel arrangements for office staff
- Receiver of all Purchase Orders in our Oracle JD Edwards database after verification process that all goods received
- Tracking Purchase Orders to ensure spending remains in the allotted amount and when necessary, notifying appropriate personnel that an uplift is needed
- Prepare expense reports
- Resumes completed for all field and office staff to align with CBI/McDermott related work for turnover to potential customers for continuity
- Turned several processes into electronic documents
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
SES Administrator
BHP Billiton
01.2011 - 01.2014
- Vendor Query Administator, SES Super User (Instructor), Requisitioner
- Processing all invoices into 1-SAP System
- Distribution of workload to the team and providing reports daily to management
- Handling of vendor inquiries into payment status of invoices
- Instructor for 3rd party SES Administrators
- Buidling cost books for the Permian Basin group of all vendors necessary to ensure job completion.
Shift Supervisor, Assistant Shift Supervisor
Chesterfield Emergency Communications
01.1989 - 01.2009
- Cross Trained Dispatcher, Police Dispatcher)
- Scheduling: Overtime, leave, ensuring proper staffing of ECC/responsible for FLSA rules and regulations and employee compliance, scheduling of forecasted vacations for 68 employees in a 24/7 operation
- Responsible for hiring process in the ECC to include screening applicant applications, setting up pre-employment testing and the grading of these tests, scheduling and conducting of interviews, selecting the best candidates to go into background, set up pre-hire drug testing, offer applicants positions for hire, set up assignments for ECO trainee and cover orientation to all new applicants
- Promotional Process Facilitator
- Coordinate Records Management/Retention program of the Emergency Communications Center
- Monitoring of the annual ECC budget, goals and objectives in conjunction with the department management team
- EMD Instructor overseeing scheduling of new hire EMD classes and instructor assignments
- Responsible for assisting with the Accreditation process to include providing/requesting proofs of compliance for policy and procedures, maintaining the CACE Database for CALEA, finalizing all files for Accreditation Manager’s approval
- Review of the Emergency Communications SOP to ensure accuracy, make changes where necessary; coordinates administrative and personnel actions and procedures to include policy revisions
- Responsible for 26 employees to include Assistant Shift Supervisors
- Monthly Quality Assurance of all personnel assigned to the shift
- Handle any internal/external complaints that include dayshift personnel
- Responsible for new trainees when they begin on the job training
- Evaluate Assistant Shift Supervisors at their mid-year and yearly reviews as well as review and sign off on all personnel’s evaluations
- Monthly reports on productivity and entry times to Operations Manager
- Answering calls, dispatching calls for Police/Fire/EMS/Animal Control
- Entering of information into the VCIN/NCIC System
Education
Associates Degree - Political Science (Criminal Justice
Hudson Valley Community College
Troy, New York1988
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Troy High School
1986
Skills
- Records Transfers
- Team Performance Improvement
- Special Assignments
- Microsoft Access
- Team Goals
- Maintain Systems
- Coordinate Supplies
- Documenting Sessions
- Leadership
Timeline
Administravie Specialist
CB&I/McDermott International
01.2014 - Current
SES Administrator
BHP Billiton
01.2011 - 01.2014
Shift Supervisor, Assistant Shift Supervisor
Chesterfield Emergency Communications
01.1989 - 01.2009
Associates Degree - Political Science (Criminal Justice
Hudson Valley Community College
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Troy High School
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